RR-0411318-Senior Analyst I-Assure Legal… at DXC Technology · Noida

RR-0411318-Senior Analyst I-Assure Legal Offshore
Location: IND - HR - NOIDA
Job Description:
Key Responsibilities
Review and audit legal invoices submitted by external law firms for accuracy, completeness, and compliance with client-approved billing guidelines.
Analyze attorney time entries, staffing patterns, legal tasks, expenses, and billing narratives to identify excessive, redundant, or non-compliant charges.
Evaluate and adjudicate appeals submitted by law firms against invoice reductions, adjustments, or rejections.
Provide well-documented decisions and recommendations supported by legal billing guidelines, industry benchmarks, and contractual requirements.
Act as a primary point of contact between law firms, clients, and legal representatives regarding billing inquiries, disputes, and audit clarifications.
Interpret litigation activity and billing trends to identify inefficiencies, inappropriate billing practices, or potential cost-saving opportunities.
Monitor legal spend and contribute insights that support legal cost management strategies.
Ensure adherence to service level agreements (SLAs), quality standards, and productivity targets related to invoice review volumes and dollar values.
Prepare periodic reports, dashboards, and trend analyses highlighting invoice review outcomes, appeal decisions, legal spend patterns, and compliance metrics.
Support process improvement initiatives by identifying recurring audit findings and recommending enhancements to billing guidelines and review processes.
Develop expertise in client-specific legal billing frameworks and expand support across multiple client accounts.
Collaborate closely with claims, legal, finance, operations, and quality teams to resolve complex billing issues and improve overall service delivery.
Participate in training, knowledge-sharing sessions, and continuous improvement projects within the Legal Operations function.
Required Qualifications
Bachelor of Laws (LLB) or Master of Laws (LLM).
5 to 7 years of experience in a law firm, legal operations, legal billing review, legal spend management, litigation support, or invoice auditing environment.
Strong understanding of legal billing concepts, attorney fee structures, litigation processes, and invoice review methodologies.
Familiarity with the U.S. Property & Casualty Insurance industry and related legal claim processes.
Experience interpreting contractual billing guidelines and legal service agreements.
Excellent analytical, problem-solving, and decision-making abilities.
Preferred Skills
Strong written and verbal communication skills with the ability to interact effectively with attorneys and senior stakeholders.
Knowledge of legal e-billing platforms such as Legal Tracker, CounselLink, TyMetrix, or similar systems.
Advanced Microsoft Excel skills including Pivot Tables, VLOOKUP/XLOOKUP, reporting, and data analysis.
Strong attention to detail and ability to manage multiple priorities in a deadline-driven environment.
Experience in stakeholder management, presentations, and client-facing discussions.
Team-oriented mindset with a focus on quality, accuracy, and continuous improvement.
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