Manager, Finance-Hospital Revenue Management at Duke in North Carolina

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

General Description of the Job Class

Serve as a manager in Corporate Finance with responsibility for managing the cost accounting or the patient data reporting process as assigned. hybrid work arrangement.

Duties and Responsibilities

• Revenue Analytics: Manage revenue analytics functions, including ongoing monitoring and analysis of net revenue, gross revenue, payor mix, collection rates, reimbursement trends, and key revenue cycle performance indicators to support operational and financial decision-making.
• System Utilization & Root Cause Analysis: Utilize the Kodiak Revenue Cycle Analytics tool to identify payor mix and collection rate trends, investigate underlying drivers, and perform detailed root cause analysis to explain variances and emerging revenue trends.
• Cross-Functional Collaboration: Collaborate with entity CFOs, finance leadership, revenue cycle leaders, and operational stakeholders to more quickly identify financial and revenue cycle trends, communicate findings, and support the timely implementation of corrective actions.
• Managed Care Support: Provide analytics support for managed care payor contracting by evaluating the financial impact of managed care payor policy updates and changes, identifying revenue implications, and communicating findings to support contract strategy, operational planning, and timely leadership decision-making.
• Budgeting & Forecasting: Coordinate net patient revenue budget development, forecasting, and variance analysis for assigned areas, ensuring assumptions are supported by revenue analytics, operational trends, strategic priorities, and leadership input.
• Process Management: Manage the processes over the assigned area, ensuring that tasks are completed timely and accurately based on the established monthly calendar.
• Audit & Reporting: Manage the monthly audit, analysis, and reporting completed by the Analysts. Prepare written reports and trend analysis.
• Reconciliation: Perform system reconciliation to source systems and documents.
• Ad-hoc Analysis: Manage the coordination of ad-hoc requests and/or analysis to ensure completion as needed and within deadlines.
• Team Leadership & Development: Supervise, review work, and train assigned Financial Analysts. Develop professional staff and recommend various personnel actions including, but not limited to, hiring, performance appraisals, transfers, promotions, and vacation schedules.
• General Duties: Perform other related duties incidental to the work described herein.

Required Qualifications at this Level

Education:

• Position requires organizational, analytical, and communication skills with attention to detail evidenced by the completion of a bachelor's degree program.
• Master's level college degree preferred.

Experience:

• Work generally requires eight (8) years of progressive accounting, financial management, and/or financial auditing experience, including knowledge of financial reporting.
• Experience in an academic medical center is preferred.
• Note: A Master's degree in Business Administration or a related field may be substituted for 2 years of experience.

Degrees, Licensure, and/or Certification:

• Master's Degree or CPA preferred.

Knowledge, Skills, and Abilities:

• Communication: Excellent oral and written communication skills required to interact on a routine basis with leaders at all levels of the Health System and University.
• Collaboration: Excellent interpersonal and team-building skills required to coordinate efforts with other Finance and Operations departments across the Health System and University.
• Analytical Skills: Significant analytical, problem-solving, and management skills.
• Leadership: Ability to effectively manage and lead two or more direct reports.
• Time Management: Ability to work on simultaneous projects with minimal supervision.

Minimum Qualifications

Education

BA/BS in Business or Accounting or related business field.

Experience

This position requires three years or more of experience in financial accounting and reporting.

Degrees, Licensures, Certifications

MBA, MHA or Certified Public Accountant is preferred.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.