Manager, Domestic Operations at DSV in Chandler, AZ

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: USA - Chandler, E. Palomino Dr.

Division: Solutions Job Posting Title: Manager, Domestic Operations Time Type: Full Time

Summary The Manager, Domestic Operations will oversee the day-to-day operations of DSV’s tradeshow and events logistics division. This role is responsible for the planning, coordination, and execution of domestic and international tradeshow shipments, ensuring seamless delivery, on-site handling, and post-show return logistics. The Manager, Domestic Operations will lead operational teams, manage vendor and carrier relationships, and ensure compliance with tradeshow regulations, customer requirements, and DSV operational standards.

This position plays a critical role in delivering exceptional customer service in a fast-paced, time-sensitive environment while driving efficiency, accuracy, and continuous improvement across tradeshow operations.

Duties and Responsibilities • Manage and oversee all aspects of tradeshow logistics operations, including inbound, outbound, on-site, and return freight movements. • Plan and coordinate end-to-end tradeshow shipments, including advance warehouse delivery, direct-to-show freight, and show site move-in and move-out schedules. • Ensure compliance with show regulations, exhibitor manuals, marshaling yard procedures, union labor requirements, and venue guidelines. • Serve as the primary operational point of contact for customers, show contractors, freight handlers, and internal teams. • Develop and implement operational policies, procedures, and best practices specific to tradeshow and event logistics. • Lead, train, and manage tradeshow operations staff, including workload planning, scheduling, performance management, and coaching. • Monitor and manage key performance indicators, including on-time delivery, service quality, cost control, and customer satisfaction. • Coordinate with customs brokers and international partners to ensure compliance with import/export regulations for international exhibitions. • Manage vendor relationships, including drayage providers, carriers, warehouses, and show site service partners. • Identify risks and proactively resolve issues related to freight delays, damages, missed deadlines, or show-site challenges. • Collaborate with sales, customer service, and finance teams to support customer solutions, pricing, billing accuracy, and contract requirements. • Participate in on-site tradeshow operations as needed, including weekends, evenings, and travel to show locations. • Drive continuous improvement initiatives to enhance operational efficiency, accuracy, and customer experience.

Educational background / Work experience • Bachelor’s degree in business administration, logistics, supply chain management, or a related field is preferred. • 5+ years of experience in logistics or transportation management, with a strong preference for tradeshow, exhibition, or event logistics experience. • Prior supervisory or management experience in an operations environment is preferred.

Skills & Competencies • Strong leadership, communication, and interpersonal skills with the ability to manage teams in a high-pressure, deadline-driven environment. • In-depth knowledge of tradeshow logistics, drayage operations, show regulations, and exhibition industry practices. • Excellent problem-solving and decision-making skills with the ability to manage multiple priorities simultaneously. • Strong organizational and time-management skills. • Customer-focused mindset with experience managing high-profile or time-critical accounts. • Proficiency in transportation management systems (TMS), warehouse management systems (WMS), and Microsoft Office applications. • Knowledge of international shipping processes, customs documentation, and ATA carnets is a plus.

Function / Market & Industry Knowledge / Business Acumen / Processes

Supervisory Responsibilities • This position will be responsible for managing a team of operations staff.

Preferred Qualifications • Master's degree in business administration, logistics, supply chain management or a related field. • Experience in international transportation and logistics management.

Language Skills • Fluency in English (oral and written).

Computer Literacy • Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint, and experience with transportation management software.

At Will Employment DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay range is $82,560 – $103,200 annually. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

What moves you?

At DSV, we move more than goods. We move careers, ambitions and opportunities.

With close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running.

Here, you are trusted to take ownership, act on your ideas and make decisions that create real impact. It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team.

Start here. Go anywhere

This is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it.

If you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be.

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