Service Manager (White Marsh, Maryland)

Summary: Drucker + Falk, LLC is seeking a Service Manager for their Dunfield Townhomes community. The Service Manager is responsible for the physical upkeep of the community, supervising maintenance employees, and ensuring all mechanical equipment is maintained and operational. Responsibilities: - Train and be responsible for work performed by all staff members under his or her direction - Hire and terminate employees in accordance with Drucker + Falk policy and under the direction of the Property Manager - Counsel (and document) maintenance employees to improve their work and work attitudes - Establish schedules and assign personnel routine maintenance tasks - Make certain that the community has maintenance coverage at all times, in case of emergencies or emergency work requests. Able to be on emergency “on call” status to respond to emergency work orders - Perform all duties with the highest consideration for safety, and train and be responsible for all staff members to do so as well - Conduct monthly safety meetings with staff and document topics discussed. Emphasize safety with all new employees - Continually inspect buildings, grounds, and common areas to identify needed preventative maintenance, to ensure that the buildings and common areas are clean, grounds are being properly maintained and to identify current and potential safety hazards - Maintain a clean, safe, and well-organized shop and equipment storage area in compliance with all OSHA regulations, i.e., maintain Hazard Communication Program, SDS, State and Federal posters and posting OSHA summary forms - Perform necessary maintenance and repairs in apartments with work orders - Strive to see that all work orders are completed within 24 hours - Turn vacant apartments into units ready for occupancy following Drucker + Falk guidelines - Schedule contractors for maintenance related work. Secure bids and proposals as directed - Use contract labor whenever it becomes cost effective, following approval by the Property Manager or Regional Property Manager - Strictly follow established budgetary guidelines - Follow all Drucker + Falk purchasing directives and procedures - Maintain operating manuals, warranty records and other materials pertaining to general inventory and parts replacement and availability - Keep abreast of developments in the field, including new products and new and less expensive ways of making repairs - Always maintain the highest standards of resident relations - Complete and return Monthly Preventative Maintenance Sheets - Monitor all O & M Programs (i.e., Asbestos, Lead Based Paint and Mold & Fungi) in place on the community to ensure that all O & M Specialists, Consultants, Contractors and/or employees are notified of the presence of these substances when work to be performed may involve the disturbance of these substances. Ensure that all such work is performed following the established O & M program - The Maintenance Superintendent is also responsible for maintaining all record keeping and reports relating to these O&M programs to ensure that the property is in full compliance - Must be accurate in all phases of technical work - Performs other duties as assigned Required Qualifications: - High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience - Current Driver's License - CFC Certificate - HVAC - CPO Certification - Plumbing Skills - Carpentry Skills - Electrical Skills - Knowledge of OSHA regulations - Knowledge of SDS standards Required Skills: HVAC, Plumbing Skills, Electrical Skills, Carpentry Skills Important Skills: CFC Certificate, OSHA regulations Nice-to-Have Skills: Supervisory Skills, Safety Training, Resident Relations Benefits: Health, Dental, Life, 401K, Employees Assistance Program, Long Term Disability, Vacation and Sick Leave