Customer Service Rep(07190) - 2905 E 4th Plain Blvd

Summary: Domino's is a leading pizza delivery company that values its team members. The Customer Service Rep role involves operating equipment, preparing products, and processing orders while providing exceptional service to customers. Responsibilities: - Operate all equipment - Stock ingredients from delivery area to storage, work area, walk-in cooler - Prepare product - Receive and process telephone orders - Take inventory and complete associated paperwork - Clean equipment and facility approximately daily Required Qualifications: - Ability to comprehend and give correct written instructions - Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person - Ability to communicate and interact respectfully and effectively with people across cultures, abilities, genders, ethnicities, and races - Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) - Must be able to make correct monetary change - Verbal, writing, and telephone skills to take and process orders - Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed - Ability to enter orders using a computer keyboard or touch screen - Navigational skills to read a map, locate addresses within designated delivery area - Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product - Exposure to varying and sometimes adverse weather conditions when removing trash and performing other outside tasks - In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas - Sudden changes in temperature in work area and while outside - Fumes from food odors - Exposure to cornmeal dust - Cramped quarters including walk-in cooler - Hot surfaces/tools from oven up to 500 degrees or higher - Sharp edges and moving mechanical parts - Varying and sometimes adverse weather conditions when delivering product, driving and couponing - The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions - Standing: Most tasks are performed from a standing position - Walking: Walking is generally in short distances for short durations - Sitting: Paperwork is normally completed in an office at a desk or table - Lifting: Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck - Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3 x 1.5 - Carrying: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves - Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store - Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray - Pushing: Pushing is performed to move trays which are placed on dollies - Climbing: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance - Stooping/Bending: Forward bending at the waist is necessary at the pizza assembly station - Crouching/Squatting: Performed occasionally to stock shelves and to clean low areas - Reaching: Reaching is performed continuously; up, down and forward - Hand Tasks: Eye-hand coordination is essential - Use of hands is continuous during the day - Frequently activities require use of one or both hands - Shaping pizza dough requires frequent and forceful use of forearms and wrists - Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter - Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes - Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes - Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel Required Skills: Monetary math skills, Telephone order processing, Computer keyboard, touch screen operation, Map reading, navigation, Motor coordination, Use of calculator, Use of pizza cutter, pizza peel, Use of hand truck, Respectful interaction across cultures Benefits: Medical, Dental and Vision insurance are available to employees who have worked at least a year and who average at least 32 hours per week., We Abide By WA State Requirements For Sick Pay.