Customer Service Rep(01619) - 3102 Green… at Domino's · Columbia

JOB DESCRIPTION Domino's Pizza in Columbia, United States, is seeking a friendly and efficient Customer Service Representative to join our team at our 3102 Green Meadows Way location. As a key member of our customer-focused organization, you'll play a vital role in ensuring our customers have a great experience with every interaction. • Provide exceptional customer service by taking phone calls and in-person orders with a friendly and professional demeanor • Process customer transactions accurately and efficiently, handling cash and other forms of payment • Prepare and make pizzas according to company standards and customer specifications • Maintain a clean and organized work environment, adhering to food safety and hygiene protocols • Collaborate with team members to ensure smooth operations during busy periods • Assist with various cleaning tasks to uphold the store's cleanliness standards • Handle customer inquiries, concerns, and special requests with empathy and a problem-solving attitude • Adapt to changing priorities and multitask effectively in a fast-paced environment QUALIFICATIONS • Excellent customer service skills with a friendly and professional demeanor • Strong communication abilities, both verbal and written • Proven ability to follow directions and adhere to company policies and procedures • Basic math skills for handling cash transactions and processing orders • Ability to multitask efficiently in a fast-paced environment • Physical capability to lift up to 25 lbs. and stand for extended periods • Flexibility to work weekends, holidays, and various shifts as needed • Previous customer service experience preferred, but not required • Team-oriented mindset with a willingness to collaborate and support colleagues • Ability to remain calm and composed under pressure • Detail-oriented approach to ensure order accuracy and customer satisfaction ADDITIONAL INFORMATION All your information will be kept confidential according to EEO guidelines.