Quality Control Technician at DO & CO in Jamaica, NY

We have an exciting opportunity for a detail-oriented and highly motivated Quality Control Technician to join our growing New York team!

About DO & CO

We have a passion for hospitality culinary delights on every elevated floor and in the sky. With our three business segments, Airline Catering, International Event Catering, Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 33 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly – sometimes beyond our own expectations.

Responsibilities
• Monitor food production, preparation, handling, and storage processes for compliance with established food safety, quality, and sanitation standards.
• Verify that cook-chill records are completed accurately, reviewed consistently, and maintained in accordance with company procedures and regulatory requirements.
• Confirm that required time and temperature parameters are properly documented throughout cooking, cooling, cold-storage, and reheating processes.
• Review food safety logs, production records, and quality-control documents for accuracy, completeness, and compliance.
• Conduct routine quality inspections, temperature checks, and process observations throughout production and storage areas.
• Support the implementation and ongoing monitoring of HACCP plans, preventive controls, and food safety programs.
• Identify and document deviations from established procedures, critical limits, or quality standards.
• Escalate food safety concerns promptly and assist with corrective and preventive actions.
• Maintain organized, accurate, and audit-ready documentation for internal reviews, regulatory inspections, and customer or third-party audits.
• Partner with Production, Culinary, Sanitation, and Quality Assurance teams to reinforce food safety expectations and resolve identified concerns.
• Assist with internal audits, regulatory inspections, investigations, and other food safety initiatives.
• Promote a culture of food safety, accountability, and continuous improvement.
• Perform additional duties as assigned in support of DO & CO’s food safety and quality objectives.
Qualifications
• High school diploma, GED, or equivalent required.
• At least one year of experience as a Quality Control Technician or in a comparable food safety or quality role.
• Previous experience in food manufacturing, high-volume food production, airline catering, commercial kitchens, or a related environment strongly preferred.
• Working knowledge of HACCP principles, food safety standards, sanitation practices, and regulatory compliance requirements.
• Familiarity with cooking, cooling, temperature monitoring, and cook-chill processes preferred.
• Experience maintaining temperature logs, cook-chill documentation, corrective-action records, and other food safety records.
• Exposure to FSMA requirements, preventive controls, or food safety audit programs is preferred.
• Strong attention to detail with the judgment to identify discrepancies in records and production processes.
• Capable of maintaining accurate documentation and following established procedures consistently.
• Effective communication and interpersonal skills, including confidence when escalating food safety concerns.
• Comfortable working independently and collaborating with cross-functional operational teams.
• Organized and dependable, with the capacity to manage multiple priorities in a fast-paced production environment.
• Flexible availability, including days, nights, weekends, and holidays, based on business needs.
What We Offer
• Pay range: $22.50–$24.00 per hour.
• Complimentary daily meals, including breakfast, lunch, and dinner
• Medical, dental, and vision benefits for eligible full-time employees
• 401(k) eligibility for full-time employees
• A workplace committed to innovation, creativity, food safety, and exceptional hospitality
• Genuine career-development opportunities in the United States and internationally
• The opportunity to work with and represent a global leader in luxury gourmet entertainment

Diversity & Inclusion Statement

DO & CO provides equal employment opportunities. Applicants will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other protected characteristic.

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