Production Solution Engineer at Disney · London

Production Solution Engineer
Location: London, United Kingdom
Job Posting Title:
Production Solution Engineer
Req ID:
10153960
Job Description:
About the Role & Team
Disney Entertainment & ESPN Technology (DEE) brings together the Company’s best-in-class product,technology, and commercialization teams together into one global organization. DEEis responsible forthe P&L management and all distribution, network and engineering operations, sales, advertising, data,
and certain key technology functions worldwide for the Company's content engines. DEE also managesoperations of the Company's streaming services including Disney+, Hulu, ESPN+and Disney+HotStar;and domestic broadcast and cable television networks.
As an integral member of our Product Solutions team, the Product Solutions Engineeris responsible forthe review,enhancementand support of the TWDC Broadcast Management Systems, Air-Time-Salesworkflows and ancillary media applications. This role will work alongside the Product Solution Engineerswithin the team to implement workflow solutions that meet business needs and expectations. Usingtheir skills and experience they will support the Product Solutions Team with planning activities as wellas successful execution of projects and deliverables. The role willprovide assistance tothe ProductSolutions team with the prioritisation and implementation of features within specific timelines. Theywill work with internal teams,usersand third-party vendors to ensure deliverables are in line with theProduct Solutions roadmap and overall department strategy.
This rolewill be based in our London Hammersmith office, 4 days a week, witheithera Mondayor Fridayworking from home.
Values
You’lljoin a team grounded in ourDisney values— acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together throughCollaborationand caring deeply for ourCommunity. These values shape how we work and how we support one another every day.
What You Will Do
Participate in system review activities and product workflow requirements
Develop, analyse, prioritize, and organise requirement specifications, datamapping, diagrams, and flowcharts for developers and testers to follow
Work with the configuration and Product Solutions team to field functionality-related questions
Translate business requirements into specifications that will be used forimplementation
Participate with other Product Solutions specialists to understand how to maplegacy workflows to the existing Common Workflow Standardin order todrivebusiness alignment
Support the Product Solution Engineers with workflow-related requests andprocesses
Track product-related queries to completeness and provide recommendations
Ensure effective request management and change controls
Provide assistance tothe Product Solutions team with different activities
Perform duties with moderate to low supervision
Coordinate with technology and portfolio teams the delivery of functional solutions
Provide hands-on support with planning, scheduling, configuration, media- anddata-related activities (full training and support will be provided)
Work with the userbase on triaging requests following a designated process
Collaborate with leadership team on requirements and new initiatives within thebusiness
Required Qualifications & Skills
Basic understanding of data structures within applications and workflows
Analyse and interpret workflow requirements
Research required data
Propose workflow solutions based on requirements
Ability to effectively collaborate with cross-functional teams
Critical thinker and problem-solving ability
Team player
Strong time management skills
Great interpersonal and communication skills
Manages the needs of diverse stakeholders.
Facilitates win-win situations.
Resolves conflicts effectively.
Interacts well with people who havedifferent backgroundsand work styles
Engages colleagues across the organisation to optimise performance
Tailorsmessages appropriately to the audience.
Invites diverse points ofview.•Listens and asks questions to ensure understanding.
Conveys relevant information in a candid andtimelymanner
Achieveshigh levelsof customer satisfaction.
Analyses problems effectively andtakes action to resolve.
Keeps commitments.
Analyses data and information to drive decisions
The Perks
25 daysannual leave
Private medical insurance & dental care
Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
Disney Discounts: you are entitled to discounts on designated Disney products, resort F&Band ticketing
Excellent parental and guardian leave
Employee Resource Groups – WOMEN @ Disney, DisneyMosaic, Disney PRIDE, ourdisability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committedto forming a team that includes and respects a variety of voices, identities, backgrounds,experiencesand perspectives.
We will ensure that individuals with disabilities are provided reasonable accommodation toparticipatein the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Job Posting Segment:
Content Platforms & Operations
Job Posting Primary Business:
CPO - EMEA & APAC Tech & Ops
Primary Job Posting Category:
Product Management Solutions
Employment Type:
Full time
Primary City, State, Region, Postal Code:
London, United Kingdom
Alternate City, State, Region, Postal Code:
Date Posted:
2026-07-14