Manager - Operations & Solutions at Digiboxx · Mumbai

Location: Mumbai (Preferred)

Company: Digiboxx Technologies

Reporting To: Founder & Leadership Team

At Digiboxx, we’re building India’s cloud storage and digital asset management platform, serving individuals, enterprises, government organizations, and strategic partners. As we scale, we are looking for a highly driven Operations & Solutions Manager who can bridge technology, customer requirements, security compliance, and project execution.

This is a leadership-track role that will work directly with the founder’s office on strategic and operational initiatives.

Key Responsibilities

Solutioning & Customer Engagement

• Understand customer requirements and design cloud storage, backup, collaboration, and data management solutions.
• Work closely with enterprise clients, partners, and internal technical teams to create solution proposals and implementation plans.
• Participate in customer discussions, technical presentations, and solution workshops.

Operations Management

• Drive cross-functional coordination between Product, Technology, Infrastructure, Customer Success, and Business teams.
• Ensure smooth execution of deployments, migrations, onboarding, and partner implementations.
• Create and maintain operational processes, SOPs, and governance frameworks.

Security & Compliance

• Possess a strong understanding of information security standards and best practices.
• Work with teams to ensure adherence to frameworks such as ISO 27001, SOC 2, GDPR, CERT-In guidelines, and industry-specific compliance requirements.
• Coordinate security audits, risk assessments, and compliance documentation.

Project Management

• Own project timelines, milestones, stakeholder communication, and delivery governance.
• Manage multiple enterprise projects simultaneously.
• Identify risks proactively and drive resolution across teams.
• Prepare status reports, executive dashboards, and project reviews.

Desired Skills & Experience

• 5–10 years of experience in Operations, Technical Project Management, Solutions Consulting, Cloud Operations, or Enterprise Technology.
• Understanding of cloud storage, SaaS platforms, backup solutions, data management, or cloud infrastructure.
• Familiarity with AWS, Azure, GCP, Kubernetes, virtualization, or enterprise storage environments is a plus.
• Strong knowledge of cybersecurity principles and compliance frameworks.
• Experience managing enterprise customers and large-scale implementations.
• Excellent communication, documentation, and stakeholder management skills.
• Ability to translate business requirements into technical and operational execution plans.

What We’re Looking For

• Problem solver with an ownership mindset.
• Ability to work in a fast-paced startup environment.
• Strong attention to detail and execution discipline.
• Comfortable interacting with CXOs, enterprise customers, and technical teams.
• Someone who can think strategically while remaining hands-on.

Why Join Digiboxx?

• Work directly with the founder and Leadership Team.
• Be part of India’s homegrown cloud storage and digital infrastructure story.
• Opportunity to build solutions for enterprises, BFSI, government, and global partners.
• High-impact role with significant growth potential.

To Apply:

Send your resume and a brief note on why you’d be a fit for this role to careers**@digiboxx.com** with the subject line:

“Application – Operations & Solutions Manager”.