Sector Contracts Officer at Department of… · Parramatta

Sector Contracts Officer

• Location: Parramatta
• Full-time ongoing opportunity (35 hours per week)
• Salary from $116,981 to $129,492 pa. + super and annual leave loading
• Diverse and inclusive organisation with generous leave entitlements including flex leave and access to Fitness Passport

This position is open to Australian Aboriginal and Torres Strait Islander people only.

Your role

The Aboriginal Housing Office (AHO) is seeking a Sector Contracts Officer to work closely with Aboriginal Community Housing Providers (ACHPs), Aboriginal clients and key stakeholders to support effective contract management and improve housing service delivery. You will build strong partnerships and provide practical support to strengthen provider performance and ensure contractual requirements are met.

As part of the AHO, you will contribute to strengthening the Aboriginal community housing sector through effective stakeholder engagement, performance monitoring and continuous improvement. This is an opportunity to make a meaningful contribution to building provider capability and improving housing outcomes for Aboriginal people and communities across NSW.

What you'll do

• Build strong working relationships with ACHPs, Aboriginal clients and government stakeholders.
• Work with ACHPs to identify compliance concerns, contractual risks and performance issues, escalating concerns and supporting corrective actions where required.
• Monitor and assess ACHP performance to inform contract management, compliance decisions and opportunities for improvement.
• Support ACHPs to meet contractual requirements through advice, guidance and performance improvement initiatives.
• Coordinate property allocations and handovers in collaboration with ACHPs and relevant stakeholders.
• Analyse provider data and prepare reports, advice and recommendations to support informed decision-making.
• Manage client enquiries and resolve issues in a timely and culturally respectful manner, including handling sensitive and challenging conversations.
• Contribute to sector education and capacity-building initiatives to strengthen provider capability.
• Prepare contract management reports, updates and discussion papers, and coordinate assigned projects within agreed timeframes and budgets.

What we're looking for

• Experience working within the Aboriginal Community Housing Provider (ACHP) sector or broader Aboriginal housing sector.
• Experience in contract management, compliance, project coordination or service delivery.
• Strong relationship management and communication skills, with the ability to work collaboratively with diverse stakeholders.
• Ability to identify compliance risks, monitor performance and support continuous improvement.
• Confidence managing difficult conversations.
• Strong analytical, organisational and problem-solving skills.
• Ability to prepare reports, provide advice and manage competing priorities.
• A commitment to culturally safe and respectful engagement with Aboriginal people and communities.

As an Identified role, this position is open only to Aboriginal and/or Torres Strait Islander persons. Where a position is identified, an applicant’s race is a genuine occupational qualification under the exception in

There are two alternatives to confirming your Aboriginality, one of which must be uploaded to be considered for the role as follows. Either will be accepted:

Confirmation of Aboriginality form

or

Written confirmation from 2-3 Aboriginal organisations within the community in which you live/work, which addresses the three criteria listed below:

• is of Aboriginal and/or Torres Strait Islander descent, and
• identifies as an Aboriginal and/or Torres Strait Islander person, and
• is accepted as a such by the Aboriginal and/or Torres Strait Islander community.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

Download the role description.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

For more information and advice on applying for roles at DCJ, visit Careers for Aboriginal people

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career

• Flexible, autonomous work environment

• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply. You will need to attach an up-to-date résumé (maximum five pages) and a cover letter (maximum three pages) with a brief outline on how you meet the requirements of the role and answer the two targeted questions below:

• Describe your experience managing contracts with ACHPs or other service providers. What was your role in monitoring contracts, managing requirements and ensuring compliance?

• Tell us about your experience working in the Aboriginal housing sector and your understanding of the challenges facing Aboriginal housing providers and communities.

Applications close Wednesday 18th November at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Carolyn Norman carolyn.norman@aho.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Stephanie Hughes on 02 8688 0027 or via stephanie.hughes@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience, and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers, and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website (for all roles except Aboriginal Identified).

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience

Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience