Patient Care Coordinator - Wembley… at Dental Corp · Parksville

Get To Know Us:

Wembley Dental Clinic has been serving the Parksville, Qualicum, Bowser, Errington, Nanoose Bay, Lasqueti Island, Lantzville, and Nanaimo for many years.

Our practice offers a complete range of dental services, including general dentistry, full-mouth restoration, oral procedures, non-surgical gum therapy, and hygiene services.

Our team of dentists are highly regarded in their field and provide unparalleled dental care in a safe environment and are passionately dedicated to continuing education, regularly attend courses, earn certifications to ensure they provide the most up-to-date dentistry.

Our practice offers the latest in dental technology including paperless charting, E4d technology, Velscope examinations, TRIOS Digital Scanner, and digital X-rays. http://wembleydentalclinic.com/

Schedule:

• Monday - 7:30am-4:15pm
• Tuesday - 8:30am-4:45pm
• Wednesday - 8:30am-4:45pm
• Thursday - 8:30am-4:45pm

Benefits of Joining Our Team:

• Now offering an RRSP matching program for our permanent team members — helping you grow your future while you build your career with us
• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients

The wage range for this role is approximately $29–$34 per hour, depending on skills and experience.

Responsibilities:

• Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
• Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
• Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
• Effectively manage the recall system and accurately maintain the patient database
• Process referral letters and other patient correspondence upon receipt from the provider
• Manage and file all patient records and charts
• Demonstrate active listening and empathy to patients using effective communication skills

About You:

• Minimum 1 year of Administrator experience
• Clinical background considered an asset
• Experience with Dental software

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.