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Patient Service Representative at Dental Care… · US-GA-Atl…
Job Description
Patient Service Representative
Overview
Patient Service Representative – Atlanta, GA
Imagix Family Dentistry of Vinings is looking for an experienced and friendly Patient Service Representative to join our team in Atlanta, GA!
If you enjoy helping people, providing excellent customer service, and creating a welcoming experience for patients, we’d love to hear from you. You’ll play an important role in helping patients navigate their appointments and treatment while supporting the day-to-day operations of our practice.
What You’ll Do
Welcome patients with a friendly and professional attitude
Answer phones and respond to patient questions and concerns
Schedule, confirm, and maintain patient appointments
Follow up with patients regarding cancellations and no-shows
Register patients and maintain accurate patient information
Post charges and payments to patient accounts
Monitor and respond to voicemail
Help patients understand their treatment and financial arrangements
Maintain a clean, welcoming, and organized reception area
Work closely with the dental team and Office Manager to provide an excellent patient experience
What We’re Looking For
Dental office experience required
Previous experience answering phones and scheduling appointments
Strong customer service skills
Experience with patient payments is a plus
Knowledge of HMO/PPO dental insurance is a plus
Friendly, professional, and dependable
Strong communication and organizational skills
Comfortable working in a busy, team-oriented environment
What We Offer
Full-time schedule:
Monday: 7:15 AM–3:30 PM
Tuesday: 7:15 AM–3:30 PM
Wednesday: 10:00 AM–6:00 PM
Thursday: 7:15 AM–3:30 PM
Friday: 7:15 AM–2:30 PM
Health, dental, and vision insurance with individual and family coverage
Life insurance and disability benefits
401(k) plan
Team-oriented work environment
Modern dental technology
Opportunity to grow your career in a patient-focused dental practice
Join Our Team!
Are you passionate about helping patients and creating a positive dental experience? If you have dental office experience and are ready for your next opportunity, we’d love to meet you. Apply today and join the Imagix Family Dentistry of Vinings team!
Legal Disclaimer:
We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.
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