IT Application Specialist at Deloitte CE · Rzeszów

Description & Requirements

• 1–2 years of experience supporting enterprise IT applications, including application support, system administration, or development activities; alternatively, prior experience in an IT support role involving ticket handling and customer interaction.
• Experience with SAP ERP, preferably SAP HCM, is considered an advantage.
• Bachelor’s degree or equivalent practical experience.
• Proven experience working with functional, technical, and testing documentation.
• Strong analytical and problem-solving skills, with the ability to investigate issues across integrated systems.
• Excellent collaboration and interpersonal skills, with a service-oriented and client-centric mindset.
• Strong verbal and written communication skills in English.
• Commitment to quality, reliability, and continuous improvement in line with Deloitte OneIT standards.

Nice to have:

• Experience working in a shared services or global IT support environment.

• Exposure to HR systems integration, interfaces, or data reconciliation processes.

• Familiarity with ITSM / ticketing tools (e.g., ServiceNow or similar).

• Basic understanding of SAP HCM modules (e.g., Personnel Administration, Organizational Management, Payroll integrations).

• Experience supporting or participating in IT projects, system upgrades, or process improvements.

• Interest in developing deeper expertise in HR IT applications and enterprise systems.

• Provide day-to-day application support for SAP HCM within the Deloitte HR systems landscape, working according to priorities defined by the ticketing solution.

• Analyze, troubleshoot, and resolve incidents and service requests in collaboration with internal customers, senior consultants, and other subject matter experts.

• Communicate effectively with internal stakeholders to clarify requirements, provide status updates, and ensure timely resolution of issues.

• Create, maintain, and continuously improve system documentation and knowledge base articles across supported modules and processes.

• Execute operational and technical procedures, including daily, weekly, monthly, and annual system checks to ensure system stability and compliance.

• Monitor and support cross-system interfaces, ensuring data accuracy, consistency, and overall HR data quality.

• Support reporting and data analysis activities, contributing to reliable insights and operational transparency.

• Proactively identify improvement opportunities in support processes and contribute to operational excellence initiatives.

• Stable job in multinational company based on employment contract;

• Working in flexible hybrid model - partially from home and the office;

• Great opportunity for professional development (individual training plan, soft skills and technical trainings, access to modern training platforms)

• Structured onboarding process and Buddy program for new joiners;

• Open and friendly organizational culture based on the pillars of well-being and diversity & inclusion.

Apply and create your future with us!

If your resume is of interest to us, the recruitment will consist of several stages:

1. Online tests.

2. Short online interview / short phone interview with Recruiter.

3. Interview/s with member/s of the team.

You will receive feedback regardless of process result.

Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences. What you only must do is to take the first step – press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us. Deloitte is simply your best choice.

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