Non-Key Final Check Agent at Delivery Hero · Istanbul

Company Description

Yemeksepeti is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

• Performs final quality checks on BPO-completed non-key update requests based on defined sampling ratios
• Applies control criteria in line with global and local quality standards
• Segregates correct and incorrect requests, classifies error types, and records findings
• Ensures that identified errors are corrected via the Pandora Vendor panel
• Revalidates its own quality performance through double-check mechanisms
• Measures quality rates to support the sustainable improvement of process quality
• Performs quality control of whitelist requests to ensure accurate information is published on the platform

Qualifications

• Detail-oriented working style with strong quality awareness
• Strong command of quality standards, control criteria, and sampling methodology
• Ability to identify, classify, and accurately document errors
• Proficiency in using operational tools (Vendor Panel, quality forms, etc.)
• Self-discipline and a strong sense of ownership, with the ability to self-review work
• Analytical mindset to contribute to process improvement
• Ability to maintain regular communication and effective task follow-up within the teamDetail-oriented working style with strong quality awareness
• Strong command of quality standards, control criteria, and sampling methodology
• Ability to identify, classify, and accurately document errors
• Proficiency in using operational tools (Vendor Panel, quality forms, etc.)
• Self-discipline and a strong sense of ownership, with the ability to self-review work
• Analytical mindset to contribute to process improvement
• Ability to maintain regular communication and effective task follow-up within the team

Additional Information

• A chance to crown your career at Yemeksepeti, Turkey's largest online quick delivery platform, that has been raising future managers and industry leaders for 20 years!
• A working environment where employee happiness is prioritized, with a strong corporate culture, passionate colleagues working together towards the same goal, and a transparent management approach!
• Project opportunities that you can run together with the employees of Delivery Hero companies in 43 countries of the world and great teachings about global industry leadership!
• Flexible work hours so that you can plan your business and social life as you wish! (Start working at any time between 08:00 and 10:00!)
• A birthday leave waiting for you the next day so you can have fun and party as much as you want on your birthday!
• Online trainings shaped by your choices, where the opportunities you can learn and improve yourself are unlimited!
• A comprehensive private health insurance that will never let you down when you need it!
• The Yemeksepeti family! Always smiling and high communication skills!
• A pre-planned orientation program so that you can capture the spirit of Yemeksepeti in the best way, get to know the brand from the inside, and always feel at home. And of course, a Buddy who will always support you in your first weeks!

At Yemeksepeti, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here.

Your rights arising from the processing of your personal data, within the scope of the Law on the Protection of personal data. You can find detailed information on the page of our Clarification Text at https://www.yemeksepeti.com/contents/kvkk-aday-aydinlatma-metni