Concessions Supervisor, Target Field at Delaware North · Minneapol…

Overview

Delaware North Sportservice is hiring seasonal Concessions Supervisors to join our team at Target Field in Minneapolis, Minnesota. As a Concessions Supervisor, you will be responsible for leading team members to provide exceptional guest service.

If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Additional Details

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

Unit Description

Delaware North operates concessions, premium dining, and retail services at Target Field dating back to 2010. The 39,504-seat venue is home to the Minnesota Twins. We provide a full complement of food and beverage offerings that include chef-attended action stations, a carving station, and Taste of the Ballpark fan favorites.

Responsibilities

• Assign duties to scheduled staff.
• Perform some service tasks, such as assisting guests, stocking shelves, counting inventory, and cashier duties when necessary.
• Investigate and resolve complaints regarding food quality, service, or accommodations.
• Review work procedures and operational problems to determine ways to improve service, performance, or safety.
• Assist Concessions Manager with staff training and compliance.
• Monitor daily cleaning.
• Ensure associates are kept informed of any changes in policies or events.
• Complete pre-event responsibilities at assigned locations.
• Ensure all assigned locations are shut down correctly before clearing staff.
• Other duties as assigned.

Qualifications

• Experience working in a restaurant preferred
• Minimum of 2 years' of supervisory experience required
• Must be able to implement rules and direct employees
• A true desire to satisfy the needs of others in a fast-paced environment
• Able to work nights, weekends and holidays
• At least 18 years old.

Physical Requirements

• Constant standing, walking, bending, reaching, and repetitive motions
• Ability to lift stock up to 50 pounds occasionally
• May be required to work outdoors or in variable temperatures depending on the season