Education Technician-Reception and… at DAWSON · Fort Riley

Summary: DAWSON is committed to promoting lifelong learning opportunities for the Army and its personnel. The Education Technician role focuses on providing essential administrative support services to facilitate Soldiers' education and career development through various programs and services. Responsibilities: - Provide Reception and Administration Support Services - Serve as first point of contact for ACES customers - Operate basic office equipment, e.g. photocopier, scanner, facsimile, multi-line phone/voicemail systems, and basic computer programs - Provide in and out-processing information to Soldiers - Have a thorough understanding of the education management system and provide general information and guidance to assist Soldiers in navigating the system (currently ArmyIgnitED) - Ensure client’s education record information is posted correctly - Open and sort mail; receive, date stamp, and distribute - Prepare materials for education informational briefings - Identify and recommend the ordering of education-related handouts and marketing items - Post schedules for courses, and track classroom and facility usage - Catalog and assist in administration of equipment/supplies - Arrange materials, classroom equipment, and computers - Identify and assist in correcting safety issues - Other administrative duties Required Qualifications: - Customer service skills - Knowledge of U.S. post-secondary education programs - Demonstrated knowledge and proficiency in the use of office equipment, Microsoft Office computer programs and web-based application - A minimum of one (1) year of reception and/or administrative experience - A favorable NACI security investigation - 30 semester hours of college from a nationally or regionally accredited college is required Required Skills: U.S. Post-Secondary Education Programs, Office Equipment Operation, Microsoft Office, Web-Based Applications, Reception Experience, Administrative Experience Benefits: Health and Welfare based on location, Medical, dental, and vision insurance, A 401(k) program with employer match, Paid vacation and sick leave, Employer-paid basic life and AD&D insurance, An Employee Assistance Program, A flexible work environment, Several voluntary benefits including critical illness coverage; accident insurance; identity theft coverage; pet insurance, and more