Senior Business Analyst - Local Government at Datacom · Melbourne

Please note: applicants must have full Australian working rights, as visa sponsorship is not available for this role. Our purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow

About the Role

As the Senior Business Analyst, you will work closely with the Product Managers and Product Leads, as well as members of our Engineering and QA teams, to gather requirements, define and design customer centered solutions.

You will be working in the Datascape team, which provides Enterprise software to Councils throughout Australia and New Zealand. In this role, you will work on in-depth analysis across the different teams, as we prepare to deliver new and exciting Features to our customer base. We’re in an exciting phase, experiencing rapid growth

What you’ll bring

• Proven experience as a Business Analyst with a successful track record working in a variety of enterprise projects, in complex environments.
• Ideally you will have worked in a Technical Analyst position, in FinTech or with a Tier 1 or 2 ERP vendor, or across multiple business areas in Local Government.
• Outstanding writing and documentation skills – accuracy, brevity and clarity, applied to business, product and technical domains.
• Strong understanding of modern software development technologies, practices and methodologies in an Agile environment.
• Strong information architecture expertise or an understanding of how knowledge links together as a cohesive system.
• Ability to understand and model complex concepts and solve complex problems with consideration to business impact.
• Ability to break down, analyse and define solutions for large, poorly specified problems.
• Good understanding of data structures and models. You should be able to describe how data is linked together in SQL and how those links might be expressed in JSON or XML.
• Excellent collaboration and facilitation skills with ability to drive decisions working with diverse stakeholder communities, including at executive level.
• Strong presentation and communication skills.
• Commercial acumen with a focus on maximising business and customer value.
• Experience using Artificial Intelligence in previous roles.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.What you’ll do

• Designing, developing and delivering high-quality business, product and technology analysis artefacts.
• Actively participating in customer/partner research, ideation and research and development activities.
• Supporting the product and engineering design processes.
• Helping the PM to prioritise the roadmap and backlog based on earliest delivered value, risk analysis, impact analysis, impact mapping and dependencies.
• Working with the Tech Lead and UX Lead to help create the overall solution design, as well as break it down into smaller portions of roadmap and sprint compatible deliveries.
• Ensuring the delivery team understands the problem/opportunity domain, needs are elicited and broken down into meaningful and valuable backlog items and communicate them to the team.
• Working with the product engineering team to define clear time estimates (developers, testers, tech lead and scrum master).
• Assisting the PM in identifying and managing interdependencies with other portfolios or squads.
• Facilitating workshops, as well as discovery and analysis sessions.
• Actively contributing to the development and adoption of effective product and business analysis practices, including high-quality analysis and documentation standards.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.