Administrative Technician at Dare County in Manteo, NC

Performs intermediate administrative support work providing administrative support to department staff, and related work as apparent or assigned. Work is performed under the limited supervision of the assigned departmental supervisor.

• Acts as receptionist; greets visitors; answers telephone; provides information, answers questions and responds to inquiries or complaints; forwards calls to appropriate party; directs visitors to appropriate party.

• Assists the public with the completion of various records, applications, etc.; verifies completeness and accuracy of information; performs research; prepares and issues permits; coordinates with other departments and agencies.

• Types a variety of documents including correspondence, forms, reports, purchase orders, requisitions, meeting minutes, agendas and related documents, etc. where a knowledge of format and presentation is necessary; composes correspondence independently.

• Enters a variety of data into computer; checks and reviews a variety of data for accuracy, completeness, and conformance to established standards and procedures; enters and retrieves sensitive and restricted information into computer system.

• Prepares and maintains a variety of office files, accounts, and other records; complies information and verifies data.

• Receives, sorts, processes, and distributes incoming and outgoing mail.

• Performs unit-specific tasks to support assigned department.

• Performs other assigned duties.

• Thorough knowledge of standard office practices, procedures, equipment, and secretarial techniques.

• Thorough knowledge of the organization and functions of the department and of general administrative policies and practices.

• Ability to keep office records and to prepare accurate reports from file sources.

• Ability to perform and organize work independently.

• Ability to prepare effective correspondence on routine matters and to perform routine office management details without referral to supervisor.

• Ability to establish and maintain effective working relationships with supervisors, associates and the public.

• Knowledge of Dare County operations, policies, and procedures.

• Knowledge of modern office practices and procedures.

• Skill in the use of computers and software applications related to the essential functions of the job.

• Skill in effective communication, both verbally and in writing.

• Skill in the use of various types of office equipment (e.g., copier, fax, document scanner, multi-line telephone system, etc.).

• Ability to identify and resolve problems in a timely manner.

• Ability to work independently with minimal supervision.

• Ability to establish and maintain effective working relationships with other personnel and the public.

• High school diploma or equivalent

• Six months to one year (6 months - 1 year) of experience in related field or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

• Valid driver’s license

Specific certifications, licenses and/or training may be required, and within a specific time frame, for this position depending upon the department assignment as determined by the department director.