Assistant Service Advisor at D-Patrick in Boonville, IN

Job Title: Assistant Service Advisor

Department: Service

Job Type: Full-Time

D-Patrick has proudly served the Evansville community for over 90 years, earning a strong reputation for excellence, integrity, and customer satisfaction. We are honored to have been named the 2025 TIME Dealer of the Year, a prestigious award recognizing the top dealership in the nation.

Now, we’re growing and we’re looking for Assistant Service Advisor to join our team. You’ll work in a modern, well-equipped service center with competitive pay, strong benefits, and a supportive workplace culture.

Responsibilities:

• Coordinate service appointments with customers and generate estimates based on customer needs.
• Check in customer vehicles for service and collaborate with technicians to provide timely updates on the status of the vehicle.
• Take Multi-Point Inspection videos and upload them to X-Time.
• Ensure customer satisfaction and maintain positive customer relationships.
• Transport service customers to and from home/work.
• Monitor repair orders, ensuring they are completed in a timely manner.
• Follow up with customers once repairs are completed to confirm expectations were exceeded.

Qualifications:

• Valid driver’s license and clean driving record (Required)
• Minimum of 1 year of customer service experience (Required)
• Minimum of 1 year of sales experience (Required)
• Minimum of 1 year service experience (Preferred)
• Ability to work both independently and as part of a team
• Excellent communication skills for working with service advisors and customers

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Work Location: In person