Equipment Disposition Lead at CTG (Computer… · Waterbury

Job Title: Equipment Disposition Lead III
Location: Waterbury, CT
Job Type: Hourly Consultant
Hours: 40 per week (M-F, 8am – 5pm)
Pay: $25.00/hour

Essential Functions:

• Serve as the onsite point of contact during Xerox implementations.
• Lead Xerox carriers, third-party installation resources, analysts, and trainers.
• Coordinate equipment delivery, placement, installation, moves, and removal according to approved future-state designs.
• Ensure devices are properly configured, tested, networked, and asset tagged.
• Collect and maintain asset data, including make, model, serial number, MAC address, IP address, and location.
• Coordinate asset disposition and ensure removed equipment is disconnected from the client network and properly staged.
• Communicate onsite progress, issues, and exceptions to the Implementation Manager/Coordinator.
• Extensive travel throughout the U.S. and occasional weekend travel required. Must be able to walk extensively and lift up to 50 lbs.

Skills:

• Strong problem-solving, analytical, organizational, negotiation, and leadership skills.
• Proficiency with Microsoft Excel.
• Knowledge of printer, copier, fax, scanner, and multifunction device configurations.
• Understanding of networking protocols and print system requirements.
• Strong customer-facing and communication skills.
• Ability to program/configure printers and MFDs and identify/report exceptions.
• Ability to manage changing priorities and contribute effectively to project teams.

Experience:

• 3–5 years of technical service experience.
• Experience supporting equipment implementations, installations, moves, or asset disposition preferred.
• Ability to travel to customer sites for several consecutive weeks.

Education:

• High School diploma or equivalent required.
• A+ and Network+ (N+) certifications required.
• Bachelor's degree and MCSE, CNE, or other technical certification preferred.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

Pay: $25.00 per hour

Expected hours: 40.0 per week

Work Location: In person