Partner Support Rep (EN / NL),… at Cross Border… · Barcelona

• As a Partner Support Representative in our team, you will:

• Provide Basic SEO optimization recommendations KW gap analysis & partner onsite search recommendations

• Content auditing - 1st pass review of Online audit results. Prepare presentation to DBD with key takeaways and actions needed for a given partner. Quality checks & feedback to audit agency as required

• Highlighting key gaps on partner site and sharing partner level optimization report

• Content best practice sharing & training to partners

• Syndication partner onboarding process

• Bug identification/ ‘content gap’/delivery delay /feedback to internal teams

• Monitor use of etail toolkit execution & drive timely NPI execution

• 1st line support for content queries

• Local language translation checks on content and KW

• Track improvements and optimizations – provide ROI estimations

• Ratings & Reviews - map current landscape, best practice sharing Partner KPI dashboard review

• KPI, Performance analysis and optimization recommendations

• Follow up on KPI reporting from partners regarding digital marketing execution

• Track overall digital business plan execution as requested

• Are native or proficient in required language with advanced English

• A university degree in marketing, ecommerce, business administration preferred but other degrees will be considered

• Min. One year of related Online sales and/or digital content management experience

• Excellent negotiation, management, and strong communication skills (verbal & written) including excellent presentation skills

• Good computing literacy (Windows, Office, etc.) (Required)

• Drive to Work toward goal achievement using negotiation, teamwork/collaboration, motivation and time/work prioritization

It would be a plus if you have:

• Medium level of Expertise in eMerchandising techniques and web analytics
• Past Digital Marketing and SEO working experience

--Friends hunting (referral) bonus

-Great office location in Barcelona

-Full paid training about the company and the project you will be working on

-Career development program and specialized courses

-Opportunities for a career abroad through the International Mobility Program