French Account Specialist Sofia, Bulgaria… at Cross Border… · Rome

As an Account Specialist focused on the French Market, you will reconnect with former customers and motivate them to resume using the company’s products and services. You will manage a portfolio of client accounts, nurture strong relationships, and contribute to their ongoing success while driving business growth. You will be working from Monday to Friday between 10:00-19:00. The position is hybrid and you will be requested to work on site on Wednesday and Thursday.

Key Responsibilities:

• Contact previous customers to re-engage them and restore their activity.
• Manage and develop your client portfolio with a focus on long-term partnerships.
• Design and execute strategic plans to expand account value and business opportunities.
• Achieve targets related to account reactivation and client spending.
• Build new relationships with past clients and identify opportunities to grow their investment, especially in key product areas.
• Meet sales objectives and uncover new business opportunities within B2B marketing environments.
• Communicate with clients via phone, email, and virtual meetings.
• Understand client needs and provide tailored marketing solutions aligned with their goals.
• Guide clients in turning their marketing objectives into actionable strategies.
• Serve as the main point of contact, ensuring clients receive effective and timely support.
• Stay informed about product updates, industry trends, and best practices.
• Consistently achieve quarterly sales targets and KPIs.

Candidate Profile:

• Solid understanding of sales processes and pipeline management
• Fluency in French and English (both written and spoken)
• Previous experience in sales, customer service, or outsourcing environments
• Ability to apply value-based selling techniques in a dynamic setting
• Background in marketing is preferred
• Skilled at identifying growth opportunities and increasing client investment
• Strong organizational skills, self-motivation, and discipline
• Proficiency in MS Office tools
• Familiarity with CRM systems is an advantage
• Authorized to work in Bulgaria
  

Compensation & Benefits:

• Base salary: €2103.60 per month
• Quarterly performance bonus: €1551.70
• Transportation and internet allowance
• Life event bonuses (e.g., marriage, birth/adoption, graduation)
• Comprehensive health and dental insurance (fully covered)
• Life insurance
• Optional Multisport card
• Additional quarterly performance incentives

Relocation Package if needed:

• Reimbursement of travel expenses at the amount of up to 250 euros after 6 months from your start date in the company, in case there is no pre-notice (travel documents need to be presented e-ticket and invoice)
• 10 Nights in a city center hotel (breakfast included)
• ⁠Advance in salary of 500 euros to help you settle.

We’re looking for exceptional talent—if that sounds like you, don’t miss this opportunity to apply.