German International Host at Crew Life at… · Cape Town

Position: German International Host

Key Responsibilities:

• Greet and welcome guests in a friendly and professional manner

• Assist guests with any inquiries or requests they may have

• Provide information about ship activities, events, and ports of call

• Coordinate and lead group activities and events for German-speaking guests

• Ensure all guest needs are met and exceeded

• Maintain a high level of cleanliness and organization in public areas

• Act as a liaison between guests and other departments on the ship

• Handle and resolve any guest complaints or issues in a timely and efficient manner

• Follow all safety and security procedures to ensure the well-being of guests and crew

• Participate in safety drills and trainings as required

• Assist with embarkation and disembarkation procedures

• Uphold the company's standards and policies at all times

Qualifications:

• Fluent in German and English (additional languages are a plus)

• Previous experience in customer service or hospitality

• Excellent communication and interpersonal skills

• Strong organizational and time-management abilities

• Ability to work in a fast-paced and dynamic environment

• Team player with a positive attitude

• Willingness to work flexible hours, including evenings, weekends, and holidays

• Must be able to pass a background check and obtain necessary travel documents