Racquets Sports Pro Shop Attendant at Country Club in Parkland, FL

Parkland Golf & Country Club, located in Parkland, FL, is pleased to announce an excellent career opportunity for a full-time Racquets Sports Pro Shop Attendant! We are seeking a motivated individual who is interested in contributing to a positive experience for our members and guests while continuing to grow their knowledge of golf club operations. As an associate of Troon, you will contribute to a global leader in golf and community management.

Summary:

Shop Attendants offer friendly and expedient service to the property’s guests and assist the racquets professional staff in shop operations, merchandise sales and other related activities. Beginners are welcome – while knowledge of tennis is preferred, previous experience is not required for the position. Ideal candidates have flexible schedules with availability to work weekends, holidays, and golf season, as needed.

Responsibilities

• Performs opening and closing procedures for the shop or store as determined by management
• Responsible for accountability of POS transactions made
• Collects applicable fees from members/guests and outside patrons as they arrive
• Makes court, clinic, lesson and special event reservations, in person or by phone
• Assists guests by selling merchandise and providing information in a professional manner
• Assists with rotating stock and keeping displays clean and orderly
• Assists with general cleaning of the shop or store
• Assist shop supervisor with creating appealing displays
• Assists with monthly physical inventories
• May work with coaches to facilitate orderly start and play times
• Incorporates safe work practices in job performance
• Regular and reliable attendance.
• Performs other duties as required/needed

Education and Experience Requirements

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience

• Must have tennis experience, and be able to give lessons

• Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English)

• Ideal candidate will be an active tennis player with knowledge of the game

• Retail sales experience is preferred

• Computer proficiency including but not limited POS, Microsoft Office applications, social media and other programs related to tennis such as tennisdirector.com or ClubAutomation

Working Conditions

• Frequently stands and uses hands, reaches with hands and arms, talks or hears
• Regularly walks, sits, climbs, balances, stoops, kneels, crawls or crouches
• Regularly lifts up to 10 pounds and occasionally lifts up to 50 pounds
• Occasionally works in outdoor weather conditions
• Noise level is moderate

Benefits & Other Compensation:

This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
• Additional Compensation – Eligibility for Employee Meals

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.