Verizon Associate (Full Time) at Confidential in Fort Worth, TX

Connect With Customers. Build Valuable Experience.

We are looking for a motivated Verizon Associate to join our Grand Prairie team servicing the Dallas region. This is an excellent opportunity for someone who enjoys working with people, communicating with customers, sales, and being part of a collaborative team environment.

As a Verizon Associate, you’ll interact directly with customers, learn about their needs, explain available Verizon services, and help create a positive customer experience. You’ll also work alongside your team to support daily goals and develop valuable customer service and sales skills.

What You’ll Do as a Verizon Associate:

• Explain product features, service options, benefits, and available solutions in a clear and easy-to-understand manner
• Assist customers with sales enrollment, account setup, and other service-related processes while ensuring information is completed accurately
• Ask questions, listen to customer needs, and recommend Verizon products and sales solutions that align with their preferences
• Engage directly with customers through friendly, professional conversations while creating a positive and welcoming experience
• Answer customer questions, address concerns, and provide accurate information throughout the customer interaction and sales process
• Maintain organized customer records, follow company sales procedures, and communicate effectively with teammates and leadership
• Contribute to team goals by maintaining a professional customer-first approach, supporting daily activities, and consistently delivering quality service

What We’re Looking For in a Verizon Associate:

• High school diploma or GED required; Bachelor’s degree is a plus, but not required
• Strong communication and interpersonal skills
• Friendly, professional, and comfortable speaking with customers
• Customer service or sales experience from the hospitality, retail, or service industry is a plus
• Positive attitude with a willingness to learn
• Reliable, motivated, and team-oriented

What We Offer Our Verizon Associates:

• Supportive and collaborative work environment
• Hands-on experience in customer service and sales
• Professional mentorship and development
• Opportunities to strengthen communication and leadership skills

Pay: $50,000.00 - $60,000.00 per year

Work Location: In person