Accounting Services Associate III
Location: Bangalore, Karnataka, India
Must have good knowledge in working on MS office applications. - Role of Collections/Cash app for global customers
Reporting actual Cash Applications/ Collections against monthly targets Quality review of Cash Application/Billing process Follow up through mails and calls - Escalation of issues to Stake holders.
- Should be able to solve & help customers and business teams in case of queries related to their invoices
- Research and analyse the disputes/deductions in ERP
- Follow-up with various departments to get supporting documents/info for dispute/deductions resolution
- Ability to monitor and maintain assigned accounts for receivable reaching prescribed collection status and do so in a timely efficient manner
- Investigate and escalate, if necessary, customer claims of improper billing, billing disputes, other responsible parties, etc.,
- Deliver quality customer service by researching and responding to all internal/external stakeholders’ inquiries quickly, effectively and professionally
- Excellent written & verbal communication,
- Should have a good attitude to learn and be committed
- Exposure in SAP/S4HANA will be added plus point
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Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
