SR DIRECTOR OF FOOD & NUTRITION SERVICES at Compass Group · Connectic…

Salary: 120,000 - 130,000 / year based on experience

Other Forms of Compensation: Annual Performance Bonus, Flexible Paid Time Off, Benefits, 401K, Training

Pay Grade: 16

Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.

Job Summary

The Sr. Director of Food & Nutrition Services is responsible for the overall strategic and operational leadership of a large acute care hospital food and nutrition program. This leader oversees patient dining, retail dining operations, clinical nutrition collaboration, financial performance, regulatory compliance, and team development while maintaining exceptional client satisfaction and patient experience standards. This high-profile account includes 300+ licensed beds, 60+ FTEs, 6 salaried managers, 3 retail outlets, and more than $9.5M in managed volume.

Key Responsibilities

• Provide strategic leadership and oversight for all Food & Nutrition Services operations, including patient services, retail dining, catering, and support services.
• Ensure exceptional patient, visitor, and client satisfaction through high-quality food, service excellence, and innovative hospitality programs.
• Manage departmental budgets, financial performance, labor productivity, inventory controls, and cost containment initiatives to achieve operational goals.
• Maintain compliance with all healthcare regulatory requirements, including Joint Commission standards, food safety, sanitation, and infection prevention protocols.
• Lead and develop a team of managers and frontline associates through coaching, succession planning, employee engagement, and talent development initiatives.
• Build strong relationships with hospital leadership, clinical teams, nursing partners, and other key stakeholders to support organizational objectives.
• Drive patient experience initiatives, retail growth strategies, and continuous improvement programs that enhance operational effectiveness.
• Ensure safe and efficient operations through rigorous safety, sanitation, quality assurance, and maintenance programs.
• Foster a culture of accountability, collaboration, innovation, and service excellence.

Preferred Qualifications

• Bachelor's degree in Hospitality Management, Nutrition, Business, Healthcare Administration, or a related field; equivalent experience considered.
• Five or more years of progressive leadership experience managing large-scale healthcare food service operations.
• Experience leading food and nutrition programs in acute care hospitals, medical centers, or complex healthcare environments.
• Demonstrated success managing large teams, multiple managers, and high-volume operations.
• Strong financial acumen with experience managing budgets, P&L performance, labor management, forecasting, and productivity initiatives.
• Knowledge of healthcare food service regulations, patient dining programs, food safety standards, and sanitation requirements.
• Experience with inventory management, purchasing controls, and contract-managed services.
• Proven ability to build strong client relationships and partner effectively with executive hospital leadership.
• ServSafe® certification and/or healthcare foodservice certifications preferred.
• Forward-thinking leader with a passion for hospitality, patient experience, operational excellence, and associate development.

Apply to Morrison Healthcare today!

Morrison Healthcare is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Morrison Healthcare are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely,click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Morrison Healthcare maintains a drug-free workplace.

Req ID: 1585762

Morrison Healthcare

AMY S MILLER

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