MAIL OPERATIONS SUPERVISOR at Compass Group in Maryland

Position Title: MAIL OPERATIONS SUPERVISOR

Location: Gaithersburg, MD

Shift: Monday - Friday, 8 AM - 5 PM

Salary: $60,000 - $70,000

ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).

ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services.

This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas and manufacturing markets.

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com.

Job Summary

As a Mail Operations Supervisor, you will supervise and coordinate activities of clerks who open, sort, and route mail, in addition to preparing outgoing material for mailing. Under your leadership, the office will exhibit an efficient and organized operation.

Key Responsibilities:

• Reads letters and determines department or official for whom mail is intended
• Determines work procedures, prepares work schedules, and expedites workflow
• Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures
• Prioritizes work and manage staff levels appropriately
• Establishes a full understanding for the utilization of Compass Group reporting systems
• Produces client invoicing/billing in a timely and accurate manner
• Performs other duties as assigned

Qualifications:

• High school diploma; College Degree is a plus
• Facilities Experience, preferred not required
• Proven customer service related experience
• Competent computer skills including MS Office (Word, Excel, etc.) or equivalent
• Excellent communication skills - written and verbal
• Ability to effectively work both individually and in a team environment
• Ability to lift up to 40 pounds

Apply to ESFM Services today!

ESFM is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at ESFM are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely,click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ESFM.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Eurest Services maintains a drug-free workplace.

Req ID:1584829

ESFM

Brandy Wilson