MIST (6 positions available, 1 x L2, 1 x L2+ and… at Comgent · Milan

We are committed to building an inclusive workplace and encourage applications from all qualified candidates. The Professional Services Consultant will act as a subject matter expert for implementing Juniper Networks products and solutions, with a strong emphasis on Juniper Mist for EX, APs, SSR, Mist Wired Assurance, Mist WAN Assurance, Mist Wireless Assurance, Mist NAC, and site survey expertise. Key Responsibilities Operational Excellence: Provide expert guidance and hands-on support to operations teams to maintain network stability, performance, and security during event-time operations. Stakeholder Engagement: Work closely with venue managers, engineering teams, service providers, and event leadership to align designs and deployments with event timelines and evolving requirements. Issue Resolution: Diagnose and resolve complex network incidents quickly to protect critical event services Documentation & Handover: Create and maintain documentation such as network diagrams, implementation guides, and operational runbooks for seamless handover. Location: L2 - onsite in Milan, client offices - day shift L2+ - onsite in the clusters (Livigno, Cortina, Predazzo, MMC Milan) - 1 shift during the evening and on telephone support off hours. L3 - onsite in Milan, client's Technical Operations Centre - part of 24x7 shift team Rota (CEST) Day: 06:00 – 15:00 Evening : 14:00 – 23:00 Night: 22:00 – 07:00 Requirements Required Qualifications 5+ years in enterprise networking consulting or solution delivery, ideally in large-scale or high-availability environments (sports, broadcast, public venues). Expertise in designing and implementing Wi-Fi solutions. Strong knowledge of monitoring, incident management, and operational support. Skilled in leading multi-vendor, cross-functional teams on time-critical projects. Excellent communication with technical teams and senior stakeholders. Preferred Qualifications Background in international events (sports, entertainment, similar). Certifications: JNCIS-Mist, JNCIP-Mist, JNCIE-ENT. Experience with Mist AP/Cloud or similar (Aruba, Extreme Networks, Cisco Meraki). DC and Campus fabric implementation using Juniper EX/QFX or equivalents (Cisco, Arista). RADIUS and NAC deployment (Cisco ISE, Aruba Clearpass, Forescout, or similar). Technical Competencies Solid understanding of Wi-Fi concepts and wired switching. Proficiency with monitoring and management tools Ability to develop and interpret diagrams, documentation, and playbooks. SD-WAN, including Session Smart Router (128T SSR). Knowledge of IEEE 802.11 (b/g/n/ac/ax), 802.1x Wi-Fi. Troubleshooting NAC products (Cisco ISE, Aruba Clearpass, Forescout, etc.). Controller- or cloud-based wireless management expertise. Layer 2: Ethernet, VLAN (802.1q/p), BFD, STP/RSTP, ARP, LACP, VRRP, 802.1x. Datacenter: VxLAN, EVPN, Virtual Chassis (VC), GBP.