ComForCare Home Health Care - Alameda→
FIELD & OFFICE SUPPORT SPECIALIST at ComForCare… · Hillside-…
Mid LevelOn-siteFull-timeHillside-IL$42k–$42k/yr
Job Description
Responsive recruiter
Benefits:
- Paid time off
- Training & development
- Competitive salary
The Field & Office Support Specialist plays a vital dual role in keeping operations smooth and client care seamless. This hybrid position bridges desk operations and direct home care, dividing time between administrative support in the office and floating to cover caregiving shifts in the field as needed.
Duties Can Include:
- Act as a reliable "float" caregiver to cover scheduled time off, last-minute cancellations, or emergency shifts.
- Provide direct non-medical care in client homes, including personal care assistance, companionship, meal preparation, light housekeeping, and medication reminders.
- Perform client introductory visits or help shadow-train new caregivers on complex cases.
- Answer incoming office phones, take intake details, and direct calls to appropriate team members.
- Assist with caregiver recruitment, including scheduling interviews, compiling onboarding packets, and checking references.
- Maintain digital client and caregiver files in compliance with state regulations and company standards.
- Support weekly scheduling by confirming open shifts, tracking caregiver availability, and assisting with calendar updates.
Qualifications:
- Age 21 or older
- Possess a valid driver's license, valid auto insurance, and reliable personal vehicle required for traveling to client homes.
- CNA (Certified Nursing Assistant) or HHA (Home Health Aide) certification preferred, or equivalent field experience.
- Minimum 1–2 years of hands-on professional caregiving experience required; 1+ years of general office administration, customer service, or healthcare scheduling preferred.
- Proficiency with office software (Word, Excel, Google Workspace) and willingness to learn home care scheduling/documentation software.
- Exceptional communication, strong organization, adaptability, and a compassionate attitude toward clients and family caregivers.
Please Note: You will not work with ARIS at home as a certified nursing assistant (CNA, C.N.A.), but as one of the following: caregiver, companion, personal care attendant, home care caregiver, homemaker
Compensation: $42,000.00 per year
ABOUT ARIS at home
Join our mission to provide high quality, client-centered, non-medical in home care to our clients and assist them in leading dignified, safe, independent lives in the comfort of their own homes.
Our clients' individual needs are carefully assessed, understood and communicated effectively to our caregivers in order to set them up for success with that client. ARIS at home believes both our caregivers and our clients are #1.
OUR VALUES
Our values make up our company name. ARIS means:
Accountability
Join our mission to provide high quality, client-centered, non-medical in home care to our clients and assist them in leading dignified, safe, independent lives in the comfort of their own homes.
Our clients' individual needs are carefully assessed, understood and communicated effectively to our caregivers in order to set them up for success with that client. ARIS at home believes both our caregivers and our clients are #1.
OUR VALUES
Our values make up our company name. ARIS means:
Accountability
- Being accountable for the safety and welfare of our clients
- Providing care in an accountable and responsible manner
- Applying continuous quality improvement measures throughout care
Respect
- Treating and interacting with clients with respect, dignity, compassion, empathy and honesty
- Recognizing and maintaining confidentiality
- Showing respect for all cultures, religions, ethnicity; sexual orientation, ages, gender and disabilities
- Valuing, supporting, recognizing and appreciating staff who are our greatest asset
Integrity
- Possessing and adhering to high moral principles and high professional standards
- Adhering to the professional code of ethics of the In Home Care industry
- Adhering to the rules and regulations set forth by the state of Illinois for both clients and caregivers
Service
- Setting the standard for non-medical in home care service
- Keeping our client’s health, quality of life and well-being central in the design and delivery of services
- Nurturing a work environment that encourages personal enjoyment and enhances job satisfaction
Member businesses are independently owned and operated. Your application will go directly to the member business, and all hiring decisions will be made by the management of that business. All inquiries about employment at these businesses should be made directly to the business location, and not to Home Care Association of America.