Sr. Manager, Data Center Engineering at Comcast in West Chester, PA

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary This role leads the Data Center Engineering organization, with accountability for the design, reliability, and lifecycle management of critical data center infrastructure—including compute, network, power, and environmental systems. The position drives operational excellence, scalability, and resiliency across data center operations while aligning engineering strategy with enterprise business objectives.

The Sr. Manager plays a key leadership role in maturing engineering practices, optimizing infrastructure performance, and ensuring high availability of mission-critical platforms that support customer-facing services.

Job Description

Responsibilities

• Define and execute data center engineering strategies that support scalable, resilient, and cost-effective operations while aligning infrastructure roadmaps with business growth and service reliability objectives.
• Oversee the performance, maintenance, and lifecycle management of critical infrastructure including compute, storage, networking, power, cooling, fiber optics, and structured cabling.
• Ensure high availability and operational stability across data center environments while meeting uptime targets and service level commitments.
• Establish and drive standardized engineering processes, operational procedures, and change management practices that improve efficiency, reduce risk, and strengthen reliability.
• Develop and maintain monitoring, telemetry, and reporting capabilities to provide visibility into infrastructure performance, identify risks, and support data-driven decision making.
• Lead long-term capacity planning, forecasting, and infrastructure scaling initiatives to support business growth and evolving technology requirements.
• Partner closely with Network Engineering, Operations, Facilities, Security, Architecture, and other key stakeholders to deliver cross-functional infrastructure programs and projects.
• Drive accountability for project execution, timeline management, operational excellence, and successful business outcomes.
• Lead incident response efforts, root cause analyses, and post-incident reviews, driving corrective actions and continuous improvement initiatives to enhance resiliency.
• Utilize operational, financial, and performance data to guide investment decisions, optimize total cost of ownership, and align infrastructure priorities with business objectives.
• Build, mentor, and develop a high-performing engineering team through coaching, performance management, succession planning, and career development.
• Establish a culture of ownership, accountability, customer focus, and results-driven execution.
• Ensure compliance with internal standards, governance requirements, audit controls, and regulatory obligations across data center operations.
• Build strong relationships with internal customers and technology partners to support the successful deployment and operation of business-critical applications and services.
• Communicate infrastructure strategy, operational performance, risks, and key initiatives to senior leadership and executive stakeholders.

Required Skills

• 5+ years of experience supporting, managing, or engineering data center environments.
• Prior people leadership experience is required, including direct management of employees and demonstrated ability to coach, develop, manage performance, and hold teams accountable for results.
• Working knowledge of data center infrastructure including electrical systems and power infrastructure, cooling systems/HVAC, structured cabling, fiber optics, server hardware, network infrastructure, and storage platforms.
• Experience working with Data Center Infrastructure Management (DCIM) tools, preferably dcTrack.
• Strong understanding of infrastructure operations, asset management, monitoring, capacity planning, and lifecycle management.
• Proven ability to operate effectively in mission-critical environments where uptime, reliability, and operational discipline are essential.
• Demonstrated ability to drive results, own commitments, and hold themselves and others accountable for deliverables and outcomes.
• Excellent verbal and written communication skills with the ability to influence and collaborate across technical and non-technical teams.
• Strong relationship-building skills with a customer-first mindset and a focus on delivering exceptional service to internal stakeholders.
• Ability to work effectively across Engineering, Operations, Facilities, Security, and business teams to drive alignment and execution.
• Strategic thinker who can balance day-to-day operational priorities with long-term infrastructure planning and organizational goals.
• Strong analytical and problem-solving skills with the ability to leverage data and metrics to support decision-making and continuous improvement.
• Ability to communicate technical concepts, business impacts, and strategic recommendations to senior leadership and executive stakeholders.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills Data Center Infrastructure, Executive Communications, Infrastructure Planning, People Leadership, Reliability Management

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education Bachelor's Degree: Computer and Information Science, Bachelor's Degree: Electrical Engineering, Bachelor's Degree: Mechanical Engineering

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience 7-10 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.