OUR WORK MODEL

Hybrid: This is a hybrid role, requiring you to work from our Paris office at least 2 days per week, with flexibility to work remotely on other days.

YOUR ROLE

As an Account Manager, you will be responsible for growing and retaining a portfolio of Mid-Market & Enterprise customers by managing renewals and identifying expansion opportunities. You will proactively engage with decision-makers, lead commercial negotiations, and maximize revenue from your accounts. In this high-growth, fast-paced environment, you’ll play a key role in scaling our Account Management function and driving long-term customer success.

YOUR CHALLENGES & OPPORTUNITIES

• Drive Revenue Growth – Manage a portfolio of Mid-Market & Enterprise customers, ensuring successful renewals, upsells, and cross-sells.

• Expand Customer Relationships – Build strong connections beyond your main point of contact to engage multiple stakeholders, decision-makers, and buying groups within each account.

• Strategic Account Management – Work closely with Customer Success Managers to align on customer health and develop tailored renewal and expansion strategies.

• Lead Sales Processes – Own the full sales cycle for upsells, from identifying opportunities to conducting demos, negotiating pricing, and closing deals.

• Customer Engagement & Advocacy – Leverage customer insights to position Cognism’s product suite effectively, driving adoption and identifying growth potential.

• Retention & Risk Mitigation – Monitor customer satisfaction, proactively addressing risks to ensure high retention rates.

• Optimize Processes – Contribute to the rollout of new account management workflows, ensuring efficiency and scalability in a rapidly growing team.

OUR EXPECTATIONS

• Sales Experience – Proven success in a client-facing role, managing a book of business and exceeding revenue targets.

• Commercial Acumen – Confident in running commercial negotiations and guiding customers toward the best Cognism package for their needs.

• Proactive & Strategic – Ability to identify expansion opportunities, engage new buying groups, and drive customer growth.

• Communication Excellence – Strong ability to build relationships, influence stakeholders, and articulate value propositions clearly.

• Process-Driven – Structured approach to pipeline and account management, with attention to detail and responsiveness.

• Collaborative Mindset – Team player who thrives in a fast-paced environment and works cross-functionally to achieve shared goals.

• Goal-Oriented & Ambitious – Motivated by targets, with a track record of meeting and exceeding sales quotas.