Coborn's, Inc.→

Guest Service Representative at Coborn's, Inc. in Clearwater, MN

Entry LevelOn-siteClearwater, MN$28k–$38k/yr

Skills

cashieringmoney order machine operationelectronic payment machine operationpostal machinery operationlottery equipment operationwestern union servicesbookkeepingcashier accuracy auditstransaction reversalscoupon refundsmerchandise returns

Job Description

Summary: Coborn's, Inc. is a fast-growing, employee-owned grocery retailer proudly serving communities across the Midwest. The Guest Service Representative is responsible for providing remarkable guest service at the Guest Service Counter and supporting the front-end operations through various transaction processes.

Responsibilities:
- Maintain a "Say Yes to the Guest" attitude by providing remarkable guest service
- Perform all front-end functions including, but not limited to: cashiering, bagging, running money order machines, electronic payment machines, postal machinery, copies, lottery equipment, Western Union, bookkeeping, etc
- Assist guests with returned merchandise, overrings, and overcharges
- Conduct cashier accuracy audits. Provide low-level troubleshooting and/or inform store management of problem areas, including: pricing, equipment breakdowns, service levels and standards, personnel problems, etc
- Provide backup services to employees in all areas of responsibility including bookkeeping, Guest Services, cashiering, bagging, and pushing carts
- Provide backup to the Guest Service Manager and Senior Guest Service Manager in his/her absence

Required Qualifications:
- Friendly and dependable
- Passionate about working with people
- Ability to provide remarkable guest service
- Ability to perform front-end functions including cashiering, bagging, running money order machines, electronic payment machines, postal machinery, copies, lottery equipment, Western Union, bookkeeping, etc
- Ability to assist guests with returned merchandise, overrings, and overcharges
- Ability to conduct cashier accuracy audits
- Ability to provide low-level troubleshooting and inform store management of problem areas
- Ability to provide backup services to employees in all areas of responsibility including bookkeeping, Guest Services, cashiering, bagging, and pushing carts
- Ability to provide backup to the Guest Service Manager and Senior Guest Service Manager in their absence

Required Skills: Cashiering, Money Order Machine Operation, Electronic Payment Machine Operation, Postal Machinery Operation, Lottery Equipment Operation, Western Union Services, Bookkeeping, Cashier Accuracy Audits, Transaction Reversals, Coupon Refunds, Merchandise Returns

Benefits: 10% employee discount on grocery items, with additional franchise-specific discounts available at company owned Ace Hardware, Caribou Coffee, Erbert and Gerbert’s, and Pet Supplies Plus locations., Get Paid Daily with DailyPay – for employees who would like access to their pay before payday, we offer this great benefit!, Paid Time Off (PTO/Vacation), Paid Floating Holidays & time and a half (1 ½) paid for hours worked on a company-recognized holiday!, Sunday Premium Pay – an extra $1 per hour for hours worked on Sundays (some exclusions apply), Paid Military Leave, Employee recognition programs with monetary rewards including in-store vouchers, years of service, and employee of the month, Employee Health & Wellness Programs, Challenges and Resources – to assist our team members in living a life of wellbeing!, Employee Assistance Program (EAP) – unlimited phone access to legal, financial, and work-life services and up to five free in-person counseling sessions, per situation/issue, per year, Access to a national discount marketplace for travel, electronics, auto/home insurance , entertainment and more!, Tools, resources and opportunities for career growth and development, 401(k) plan options – we also match up to 20% of the first 5% contributed, Participation in our Employee Stock Ownership Program (ESOP) – yes, we’re employee-owned! Our team members benefit from the success of the company through this company-sponsored benefit!, Education benefits including tuition discount and scholarship programs, Additional Voluntary Benefits – such as vision, accident and critical illness insurances, If you’re hired or promoted into a full-time position with our company, you will also be eligible for: Medical & Dental Insurance, Health Savings Account (HSA), Flexible Spending Account (FSA), Tuition Reimbursement, Adoption Reimbursement, Paid Family Caregiver Leave, as well as company-sponsored Term Life Insurance, Accidental Death & Dismemberment Insurance, and Short-Term & Long-Term Disability Insurance!

Benefits

10% employee discount on grocery items, with additional franchise-specific discounts available at company owned Ace Hardware, Caribou Coffee, Erbert and Gerbert’s, and Pet Supplies Plus locations.

Get Paid Daily with DailyPay – for employees who would like access to their pay before payday, we offer this great benefit!

Paid Time Off (PTO/Vacation)

Paid Floating Holidays & time and a half (1 ½) paid for hours worked on a company-recognized holiday!

Sunday Premium Pay – an extra $1 per hour for hours worked on Sundays (some exclusions apply)

Paid Military Leave

Employee recognition programs with monetary rewards including in-store vouchers, years of service, and employee of the month

Employee Health & Wellness Programs, Challenges and Resources – to assist our team members in living a life of wellbeing!

Employee Assistance Program (EAP) – unlimited phone access to legal, financial, and work-life services and up to five free in-person counseling sessions, per situation/issue, per year

Access to a national discount marketplace for travel, electronics, auto/home insurance , entertainment and more!

Tools, resources and opportunities for career growth and development

401(k) plan options – we also match up to 20% of the first 5% contributed

Participation in our Employee Stock Ownership Program (ESOP) – yes, we’re employee-owned! Our team members benefit from the success of the company through this company-sponsored benefit!

Education benefits including tuition discount and scholarship programs

Additional Voluntary Benefits – such as vision, accident and critical illness insurances

If you’re hired or promoted into a full-time position with our company, you will also be eligible for: Medical & Dental Insurance, Health Savings Account (HSA), Flexible Spending Account (FSA), Tuition Reimbursement, Adoption Reimbursement, Paid Family Caregiver Leave, as well as company-sponsored Term Life Insurance, Accidental Death & Dismemberment Insurance, and Short-Term & Long-Term Disability Insurance!