Front Desk Receptionist – Primary Care

Coastal Health – Middleburg North

Coastal Health is seeking a friendly, dependable, and customer-focused Front Desk Receptionist to join our growing Primary Care team at our Middleburg North location!

The ideal candidate will have excellent communication and organizational skills, a positive attitude, and the ability to provide outstanding customer service in a fast-paced medical office environment.

Responsibilities

• Greet patients and visitors in a professional and welcoming manner.
• Check patients in and out for appointments.
• Verify patient demographics and insurance information.
• Schedule appointments and manage provider schedules.
• Collect copayments and outstanding balances.
• Answer incoming phone calls and assist with patient inquiries.
• Maintain accurate patient records and documentation.
• Assist with referrals, medical records, and other administrative duties as needed.
• Maintain patient confidentiality and follow HIPAA guidelines.
• Work closely with providers and clinical staff to ensure smooth daily office operations.

Qualifications

• Previous medical office or front desk experience preferred.
• Strong customer service and communication skills.
• Familiarity with medical terminology and insurance verification preferred.
• Experience with electronic medical records (EMR) systems is a plus.
• Ability to multitask and work efficiently in a busy office.
• Strong attention to detail and organizational skills.
• Professional, dependable, and team-oriented.

What We Offer

• Competitive pay based on experience.
• Comprehensive benefits package.
• 401(k) retirement plan.
• Paid time off.
• Seven paid major holidays.
• Opportunity to grow with an expanding healthcare organization.

Come join the Coastal Health family! We look forward to welcoming a new team member to our Middleburg North Primary Care office.

Minimum 1-3 years experience in the medical field preferred. Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus, Team driven attitude, ability to work in a fast-paced environment, and reliable transportation.