Product Demonstrator & Trainer Green-Tec USA at CMI Terex… · US-NH…

Product Demonstrator & Trainer Green-Tec USA

Location: US-NH Newton

Job Description:

Terex Corporation is a diversified global manufacturer of equipment used across a broad range of industries. More information on Terex can be found at www.terex.com.

Product Demonstrator & Trainer Green-Tec USA

Support the growth of Green-Tec by helping dealers and customers understand, demonstrate and get the best performance from our equipment. This hands-on role supports the customer journey from initial demonstrations to machine handover and ongoing operator guidance. It also captures customer success stories and provides practical feedback to sales, service and product development teams.

Main Duties and Responsibilities

• Develop expert product and application knowledge of the Green-Tec TH3 tree handler and AR6 self-propelled chipper, with knowledge of the wider range as required.
• Plan and deliver safe, professional demonstrations at customer sites, dealer locations and industry events, explaining machine capabilities, productivity benefits and suitable applications.
• Support machine deliveries, commissioning and customer handovers alongside dealers and service teams. Provide operator familiarisation in line with manufacturer instructions.
• Deliver structured product training for dealer sales and service teams, covering features, benefits, applications and competitive positioning.
• Provide application advice and technical sales support. Help assess equipment suitability and contribute to customer proposals, recording demonstration outcomes and follow-up actions.
• Build strong relationships with dealers and end users through regular visits and post-delivery follow-up. Provide refresher familiarisation when new operators join.
• Capture customer-approved photographs, videos, testimonials and job-site stories. Maintain a library of case studies and work with marketing to develop practical product content.
• Gather structured feedback on performance, usability, maintenance access and new applications. Share recurring issues and improvement opportunities with service and product management.

· Support trade shows, dealer open days, new-product previews and field evaluations. Coordinate demonstration equipment, transport and site readiness with the relevant teams.

· Assess demonstration sites, follow agreed safety procedures and maintain equipment readiness. Record customer support actions and refer technical faults to qualified service personnel. This role complements dealer service support and does not replace formal operator certification.

Experience and Qualifications

· Practical experience in tree care, forestry, vegetation management or a related equipment sector, with a good understanding of machine applications and expected performance. A relevant qualification or equivalent practical experience is required.

· Hands-on experience operating relevant machinery on customer or job sites. Experience with tree handlers, telehandlers or grapple saw cranes is required.

· Experience in demonstrations, operator familiarisation, dealer training or technical sales support is desirable.

· Experience in a customer-facing environment, with the ability to build effective relationships with operators, owners and dealer personnel.

· Competent with Microsoft Office. Photography, video and social-media content experience is desirable. A valid driving licence is required, with any additional entitlement needed for assigned vehicles or trailers.

Knowledge, Skills and Abilities

· Communicate technical information clearly and confidently, both verbally and in writing, to customers and colleagues.

· Present and demonstrate equipment effectively to individuals and groups with different levels of experience.

· Promote a positive team environment and respect the ideas, experience and requirements of others.

· Work effectively with sales, service, marketing and product development teams, with clear ownership of follow-up actions.

· Work independently, use initiative and apply a practical, customer-focused approach to problem-solving.

· Manage multiple demonstrations, customer visits and training activities at the same time.

• Organise travel, assess workload and commit to realistic timelines using available resources.
• Maintain strong attention to detail, accurate records and a consistent focus on safe working practices.

· Adapt to new products and applications, learn quickly and contribute practical improvement ideas.

• Willingness to travel regularly across the US, including overnight stays and occasional weekends, with international travel as required.

The above description is non-exhaustive and additional duties may be assigned in accordance with the role.

The position is based at the Newton manufacturing site, NH, USA, with regular field travel.

Applicants should demonstrate how their experience, skills and qualifications meet the criteria for this position.

To apply for this role and view available positions within Terex, please visit the Terex careers page.

If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.

About Terex:

Terex Corporation is a global leader in specialized equipment solutions, serving essential sectors such as emergency services, waste and recycling, utilities, and construction. Our diversified portfolio positions us in resilient, high-demand markets with strong long-term growth potential.

We design and manufacture advanced specialty vehicles—including fire, ambulance, and recreational vehicles—alongside waste collection vehicles, materials processing machinery, mobile elevating work platforms, and equipment for the electric utility industry. Through our global dealer, parts and service network and true value-creating digital solutions, we deliver best-in-class lifecycle support, helping customers maximize return on investment.

With a strong manufacturing footprint in the United States and operations across Europe, India, and Asia Pacific, Terex combines global reach with local expertise to capture opportunities worldwide. Our strategy is clear: exceed customer expectations, invest in innovation, leverage our diversified portfolio, and deliver consistent, profitable growth for our shareholders.

For more information, please visit www.terex.com.

Additional Information:

We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact. We are committed to recruiting, engaging, developing, and retaining team members at all levels of our global workforce. Our culture is defined by our Terex Way Values – Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Our values are the driving force behind our commitment to maintain an inclusive, supportive, non-discriminatory, and safe workplace for all team members. To that end, we are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions. As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. If you are a qualified individual with a disability, including disabled veterans, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the recruiting department (person or department) at Globaltalentacquisitions@terex.com.

The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.