Executive Director, Decision Support and Analytics

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

The Executive Director, Decision Support and Analytics provides enterprise leadership for analytical consulting and decision support while serving as the system finance leader for the enterprise planning module. This highly visible role brings together leaders across the national organization to strengthen operating effectiveness, accelerate confident decision-making and advance financial planning and analytics capabilities.

You will develop and lead system-wide capabilities spanning operational, business and financial analytics. Working with clinical, research, philanthropy, finance and system leaders, you will build the teams, tools, processes, data resources and frameworks needed to address complex decisions. The role also owns the planning, coordination, implementation and rollout of a new enterprise planning module supporting budgeting, cost accounting, episode analytics, management reporting and short- and long-range financial planning.

As a successful candidate, you will:

• Frame and analyze complex business, operational and financial questions, identifying opportunities aligned with City of Hope’s strategy and vision.
• Develop practical tools, analytical frameworks and quantitative insights that enable faster, more confident decisions across the system.
• Partner with finance and operations leaders on budgeting, strategic planning, capital allocation, new initiatives and other enterprise processes.
• Lead the implementation and rollout of the enterprise planning module, ensuring business objectives, timelines and budgets are achieved.
• Build new system-wide capabilities in reporting, business intelligence, dashboards, cost accounting, labor productivity, benchmarking and service line analytics.
• Collaborate with the enterprise technology group on data governance, system-standard data marts, data warehouses, reports and dashboards.
• Lead subject matter experts, internal and external consultants, and implementation partners to deliver defined business requirements and outcomes.
• Translate complex strategic issues into clear, actionable insights for senior executives and other key stakeholders.
• Build, develop and retain a high-performing analytical team that is recognized as a trusted partner for system decision-making.
• Direct and evaluate staff while supporting engagement, professional growth, accountability and a strong culture of partnership.

Your qualifications should include:

• Bachelor’s degree in finance, accounting, business or a related field.
• At least 10 years of decision support or analytical experience, including at least seven years of managerial experience.
• At least five years of healthcare experience; healthcare management experience is strongly preferred.
• Thorough knowledge of generally accepted accounting principles (GAAP).
• Training or experience in decision analytics and strategic decision support.
• Advanced knowledge of planning and analysis tools, analytical modeling, Excel, business intelligence tools and stochastic modeling software.
• Strong strategic thinking, analytical problem-solving, communication and relationship-building skills.
• Ability to manage multiple priorities and communicate effectively with professionals at all levels, including senior executives.
• A results-oriented, self-directed leadership style and a strong partnership mindset.
• MBA or master’s degree in business, finance or a related area is preferred, along with analytics or decision support leadership experience.