Heavy Equipment Service Technician Master… at City of… · Coulwood

Department: General Services Department

Salary: $29.71 - $42.70 Commensurate with Experience

Welcome to the City of Charlotte

Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our guiding principles include:

• Attracting and retaining a skilled and diverse workforce
• Valuing teamwork, openness, accountability, productivity, and employee development
• Providing all customers with courteous, responsive, accessible, and seamless quality services
• Taking initiative to identify, analyze, and solve problems
• Collaborating with stakeholders to make informed decisions

SUMMARY The Fleet Management Division is seeking a Master Diesel Technician to join our award-winning Fleet Management Division. The Diesel Technician will be a key member of a dedicated team of highly skilled EVT certified technicians, supporting Fleet Management and Charlotte Fire Department.

This position will be responsible for the daily evaluation, inspection, diagnosis and repair of fire apparatus and equipment for the City of Charlotte Fleet Management Division. The Master level technician performs advanced diagnosis and repair of complex electronically controlled diesel engines, modern electrical systems, air and braking systems, complex hydraulic systems, and additional complex systems specific to fire apparatus and support equipment. This position requires the ability to support an on-call schedule 24 hours a day, including holidays and weekends, for 7 consecutive days. The on-call schedule will require the technician to be on-call in a 4-week rotation.

Our garages offer modern column lifts, state of the art factory diagnostic software, and tooling. The City of Charlotte has a diverse and modern fleet of over 7,000 assets.

Fleet Management offers career growth opportunities, an annual tool reimbursement, ASE training incentives, and a $2,000 sign-on bonus.

Major Duties and Responsibilities:

Performs advanced diagnosis and repair of complex electronically controlled diesel engines, modern electrical systems, air and braking systems, complex hydraulic systems, and additional complex systems specific to fire apparatus and support equipment on Charlotte Fire Department apparatus.

Utilizes fleet maintenance software to accurately document work performed.

Maintains a safe/clean work environment.

Support an on-call schedule 24 hours a day, including holidays and weekends, for 7 consecutive days in a 4-week rotation.

Interpreting manuals, electrical diagrams, and the use of diagnostic software.

Understanding and following safety procedures.

Knowledge, Skills & Abilities:

Ability to clearly communicate with a diverse group of technicians, vendors, and staff.

Knowledge of the methods, tools, and materials used in maintaining and repairing fire apparatus, fire pumps, aerial devices, and class 8 diesel powered chassis.

Works well without direct supervision.

Knowledge of the occupational hazards & safety precautions of the trade.

Ability to resolve customer complaints related to vehicle repairs and maintenance with customers, vendors, and peers.

Ability to lift up to 75 lbs. of equipment and/or tools.

Ability to communicate and follow both oral & written instructions.

Must possess a valid North Carolina driver's license with the ability to obtain a Class B CDL within 180 days of hire.

Must possess or have the ability to obtain a North Carolina State Inspectors license within 180 days of hire.

Ability to obtain ASE Heavy/Medium Truck Master certification within 12 months of hire.

Ability to obtain AC Recovery & Recycling License within 180 days of hire.

Ability to travel out of town for work/training on occasion.

Must be able to pass background and motor vehicle license check.

Ability to work holidays, some weekends, and overtime.

Must have basic hand tools and tool storage upon hire.

Establish and maintain effective working relationships with employees, vendors, and customers.

Preferred Qualifications:

Degree or certification from an accredited technical school / college / university / ASE Heavy/Medium Truck Master status Manufacturer training certification related to fire apparatus Emergency Vehicle Technician certification in Fire Apparatus series At least three years of experience related to heavy truck and diesel engine repair At least two years of experience related to fire apparatus maintenance and repair.

Minimum Qualifications:

High School diploma/GED with five (5) years of relevant work experience or an equivalent combination of education and relevant experience that provides the necessary knowledge, skills, and abilities to successfully perform the essential job duties.

CONDITIONS OF EMPLOYMENT

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior.

Our culture is to serve the community honorably.

HOW TO APPLY

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC 28202. We are open Monday through Friday, from 9:30 a.m. to 3:30 p.m. (EST), excluding official City holidays.

For questions about your application or the hiring process, please email Careers@ci.charlotte.nc.us.

The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120.

BENEFITS

The City of Charlotte provides a comprehensive benefits package to eligible employees.

Click hereto learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.