SCADA OT Systems Technician at City of Aurora in Aurora, CO

SCADA OT SYSTEMS TECHNICIAN Location: Daniel P. Mikesell Building (Southeast Area Maintenance Facility – “SEAM”) JOB LOCATION Aurora, Colorado 80016-2946 City of Aurora, Colorado It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.   Why Work for Aurora? • Make a difference in the lives of real people every day • Diverse community • Competitive total compensation package • Well-Funded General Employees Retirement Plan • Light rail station minutes away • On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement • Access to innovation workspaces PRIMARY DUTIES & RESPONSIBILITIES Salary to be commensurate with experience The hiring range for this position is $31.42 - $39.27/hourly This is classified as VHBE (Variable Hour Benefit Eligible), where the selected candidate can work up to 40 hours per week.  The selected candidate will be eligible to elect Medical, Dental, and Vision benefits, accrue paid time off, and receive 11 paid holidays.  The deadline to submit applications is July 5, 2026. Please note, The City of Aurora will conduct ongoing screenings of applications on a first come, first-serve basis; as soon as we determine to have a qualified pool of applicants, this position may close quickly and without notice. OVERVIEW OF POSITION / DEPARTMENT Aurora Water is responsible for the operation and maintenance of drinking water, sanitary sewer and storm drainage systems, treatment of drinking water and non-potable reclaimed wastewater for irrigation, billing and collection, public outreach and water conservation, acquisition and development of future water rights, major capital projects programs, and quality control for regulatory compliance and public health. Aurora Water is looking for a SCADA / OT Systems Technician I for the Technical Operations section of the Support Services division to support and grow our SCADA Operational Technology [OT] team and infrastructure. We’re looking for an empathetic, thoughtful candidate who has enthusiasm for helping people, as well as expertise in scaling our OT systems to meet the water needs of the growing population of the City of Aurora. The applicant’s starting salary will be commensurate with relevant education, experience, knowledge, certifications, skills, and abilities required for this position and within the hiring salary range. PRIMARY DUTIES & RESPONSIBILITIES • Performs a broad range of difficult and complex duties associated with the maintenance, inspection, troubleshooting, testing, repair, and installation of networking equipment, systems, and tools. • Performs all aspects of the OT Network including, designing, analyzing, configuring, implementing, maintaining, troubleshooting, testing, upgrading, securing, and documenting Aurora Water’s SCADA  local and wide area network systems [Lan / WAN], security systems, storage systems, disaster prevention and recovery systems, and all cabled and wireless communication systems related to the SCADA network. • Troubleshoots SCADA / OT Network communications for lease-line circuits, spread spectrum, narrow-band, camera systems, and microwave radios. • Implements, monitors, and maintains cybersecurity of the OT system by utilizing an all-hazards risk management strategy as recommended in ANSI / AWWA G430: Security Practices for Operations and Management • Maintains integrity of the SCADA Network, in conjunction with and through close coordination with the lead technicians • Defines back-up strategy and schedule; Performs back-ups / restoration of the SCADA Network system • Actively monitors functionality and performance of the SCADA Network and its services • Participates in the development and implementation of all SCADA / OT technical policies and procedures including those for architecture, security, disaster recovery, standards, and purchasing • Configures, deploys, and verifies functionality of SCADA / OT Network hardware • Configures, maintains, troubleshoots, installs, updates, and upgrades OT hardware platforms such as, firewalls, switches, servers, and nodes • Patch management: Assesses patching needs when an advisory is posted, performs patching testing in OT environment, deploys patches to OT workstations, OT servers, OT firewalls, and OT switches • Manages and maintains end point protection system • Maintains OT Network switch configurations, changes, adds, and moves • Manages OT Network design and OT firewall rules, monitors OT Network assets • Manages security governance and organization • Manages Cybersecurity incidents including, defining Cyber incident and crisis management process, develop recovery procedures, report past cyber incidents • Supports other departments / divisions and technology projects by serving as the expert in SCADA Network processes • Ensures a complete and accurate inventory of physical OT Network devices, software, and licensing • Maintains equipment baselines and configurations • Executes daily, scheduled corrective / preventative maintenance and repair tasks • Maintains OT Network documentation and software revisions • Attends weekly team meetings and presents safety topic on a rotation basis • Stays current on technical issues relative to the position • Ensures proper safety precautions are observed • Performs other related duties as assigned MINIMUM QUALIFICATIONS & WORKING CONDITIONS An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered. Education:  • Associate degree from an accredited college, technical institute, or university in computer science, computer information systems, or a directly related field Or • Any one of the following Certifications; CCNA, CompTIA A+, CompTIA Network+ Experience:  • Up to One [1] year of work experience in a network environment • Experience with various communications networks via Ethernet, Cable, Fiber, Wireless, etc. using common protocols • Experience with latest Cisco networking equipment, Palo Alto firewalls, and Windows OS servers and clients Preferred Qualifications: • Up to Three [3] years equivalent experience in a SCADA / OT network environment • Knowledge of water and wastewater SCADA systems and processes • Graduate degree from an accredited college, technical institute, or university in computer science, computer information systems, electronic engineering or a directly related field • CompTIA Cybersecurity Analyst [CySA+] certification • CompTIA Security+ Knowledge Of: • Local and wide area network environments, network routing and switching, all layers of the Open Systems Interconnection [OSI] model and the protocols within • Strong routing protocol knowledge, specifically OSPF • National Institute of Standards and Technology [NIST] Cybersecurity Framework • Preventative and corrective maintenance techniques • Principles and procedures of record keeping Skills:  • Critical thinking skills along with creative problem-solving and troubleshooting techniques, used in maintaining network systems • The safe and lawful operation of motor vehicles • The use of computers and working with Microsoft Office and Microsoft Outlook • Being punctual, consistent, and dependable • Speaking, reading, comprehending, and writing the English language • Checking information for accuracy and completeness and correcting errors • Effectively organize tasks, establish priorities, meet deadlines, and follow-up on assignments with minimum direction • Strong network troubleshooting background • Strong customer service skills • Strong teamwork skills Ability To:  • Communicate and work effectively with all levels of the organization and outside agencies • Be respectful of all employees and customers, listening to their requests and understanding their needs • Work independently and in a team environment • Desire to learn new skills and accept increasing responsibilities Licenses and Certifications Required:  • Valid Colorado driver’s license with a safe driving record WORKING CONDITIONS Essential Personnel: • When a local announcement of emergency or disaster is declared by the City, all City of Aurora employees may be required to work as essential personnel. Physical Demands: • Continuous time sitting in the same location or standing / walking primarily in a controlled office / facility environment. • Occasional trips to other Aurora Water work sites or other locations for project work, meetings, training, etc. • Frequent hand / eye coordination for operation of a vehicle to travel to City of Aurora facilities • Continuous hand / eye coordination for operation of computer keyboard, rolling carts and moveable shelving Work Environment: • Works primarily indoors but may work outdoors with exposure to all weather conditions and high frequency, including: noise, dust, allergens, chemicals, solvents, fumes, smoke, gases, grease, and oil • May work in confined spaces and at elevated heights • Exposure to high/medium/low voltage electrical equipment • May work outside of normal business hours including weekends, holidays, with the ability to respond to SEAM Facility within forty-five [45] minutes Equipment Used: • Uses standard office equipment including Cisco IP phones, printers, fax machines, paper shredders, personal computers, and common office software such as email, Internet browsers, Word, and Excel, and MS SharePoint • Uses the following software packages: Panorama, SolarWinds • Operates motor vehicle, computers, network switches, routers, and firewalls • This position may require the incumbent to use personal equipment (e.g. vehicle, cell phone, tools, etc.) during their employment The city of Aurora will implement furlough days (unpaid days off) for most employees in 2026. The scheduled furlough dates are January 16, April 10, July 2, and December 24. For Veterans preference:  Please show all of your employment history, including military service and related documentation (DD214) on the application. The City of Aurora is an equal opportunity employer.  We are required by state and federal agencies to keep certain statistical records on applicants.  It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission. Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace.  A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.   Drug Testing, Thorough Criminal Background Check, and Employment References: As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check.  Applicants selected for safety-sensitive positions are required to complete and pass a drug screening as a condition of employment. Safety sensitive positions include Civil Service positions within Police and Fire Departments and positions where their job responsibilities have direct and substantial responsibility that would impact the health and safety of others.   Employment references will be conducted on finalists for City of Aurora vacancies.