Staff Engineer, Site Reliability Engineer (SRE) at Circles in India

Staff Engineer, Site Reliability Engineer (SRE) Location: India Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos. Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally. Besides its SaaS business, Circles operates three other distinct businesses: Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles’ SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity. Circles Aspire: A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide. Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year. Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers. Job Title:Staff Engineer,  Site Reliability Engineer (SRE) About this role This role would report to leader in Platform Engineering & Site Reliability Engineering Builds resilient cloud systems, automates operations, and ensures high reliability through robust monitoring and performance optimization Uses advanced tools (VPA, HPA.) for smart resource optimization ("rightsizing"). Creates reusable K8s components (Helm charts, Operators) to speed up deployments. Automates resource adjustments to maximize performance and minimize costs. Drives efficient, scalable Kubernetes infrastructure through automation and best practices. Build and support CI/CD pipeline for various services and applications What you'll do Implement highly available, fault-tolerant applications and infrastructure, leveraging cloud-native technologies. Establish robust monitoring, logging, and alerting systems for proactive issue detection and resolution. Automate infrastructure management, deployment, and provisioning to enhance efficiency and consistency. Manage incident response, conduct post-incident reviews, and implement preventative measures. Mentor engineers and drive the evolution of teams towards a modern, collaborative SRE culture. Uses advanced tools (VPA, HPA.) for smart resource optimization ("rightsizing"). Creates reusable Kubernetes components (Helm charts, stacks, operators) to speed up deployments and management of K8s. Automates resource adjustments to maximize performance and minimize costs. Drives efficient, scalable Kubernetes infrastructure through automation and best practices. What we are looking for 10+  years experience with a majority of at least 6 years in Kubernetes / Site reliability experience in Kubernetes and end-to-end observability Efficiently allocate resources, reduce costs, and enhance performance. Streamline deployments and processes using Terraform, Ansible, Helm, and Kubernetes. Implement observability solutions to track performance, detect issues, and ensure reliability. Apply best practices for security, governance, and regulatory compliance. Stay ahead with cutting-edge Kubernetes tools and best practices. Work closely with development, security, and operations teams while mentoring junior engineers. Conduct performance tuning, capacity planning, and load testing for efficiency. Optimize cloud-native and hybrid architectures across OnPrem, AWS, OCI, and GCP. Strong hands on experience with CI/CD tools such as Jenkins, Bitbucket, Gitlab Good scripting capabilities: Bash / Python Who you will work with Co-Founders and HODs Engineering Teams External customers/MNOs and vendors Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age. 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To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program. Please do not forward resumes to our jobs alias, Circles, employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.