Restaurant General Manager at Ciccio Restaurant Group in Tampa, FL

Our GENERAL MANAGERS are the premier unit-level leadership position within our organization that provides direct support to unit leaders and regional management in the effort to maintain efficient restaurant operations and provide our guests with a premium experience. General Managers will participate in direct oversight of all restaurant functions and maintain a primary role in developing a strong hospitality organization. They are also expected to cultivate healthy financials through strong business fundamentals. The ideal candidate is a balanced and professional individual that is business oriented, guest driven, supports their people and delivers results. All of our leaders are expected to lead by example, promote a strong positive culture and demonstrate an eagerness to grow and develop with our company. If you are looking for a fun place to work and make money, a place to build relationships, and an opportunity to give back to the community...come join our team!

THE BASICS

• Must be an ambassador of our mission and core values
• Leads and inspires exceptional hospitality
• Ability to perform a wide variety of tasks while enforcing all company policies and procedures
• Ensures seamless operations and great experiences, from our team, to our food, to our guests
• Works with urgency and purpose every minute of every shift
• Follows essential operational policies and procedures; helping ensure compliance with local, state, and federal health and employment laws
• Ensures all guests have an awesome guest experience (including handling any guest complaints)
• Takes on many Front of House & Back of House responsibilities including proper food handling, recipe execution, food preparation and production and ensuring cleanliness, as well as interacting with guests, problem solving, and coaching our teams.

PRE-REQs

• Minimum 2 years restaurant/kitchen management experience
• Positive and energetic personality
• Able to delegate and give direction to diligently complete tasks
• Works with a sense of urgency, intent and efficiency
• Strong Communication Skills
• P&L - Knowledge, effectiveness, management
• Organized with orders, invoices and inventory
• Detail oriented, and always puts best foot forward
• Strong accounting knowledge and comfortable on computers/ with technology
• Comfortable holding team and other managers to high standards and holding them accountable
• LIVES by and also enforces all policies, procedures and our culture
• Meets or exceeds industry standards for the preparation, serving and storing of food
• Maintains consistent, passing scores on all audits (food, service, and operations)
• Takes initiative to solve problems as they come
• Versed in all hiring, termination, and coach and counsel protocols
• Actively involved with training and ongoing development of all personnel
• Passionate about self-development and development of others
• Actively participates in the restaurant and interacts frequently with guests and team
• Takes ownership and acts as the Brand Ambassador in the Restaurant and in the community

THE PERKS

• GROWTH | be a part of a growing brand and the ability to travel for new location openings
• FREE FOOD | when you work (and discounted meals on your day off)
• COOL SWAG | that you’ll even want to wear on your day off
• CULTURE | that’s fun and connected and gives back to the community
• FRIENDS WITH BENEFITS | referral program (get paid to work with friends)
• HOLLA-DAYS | Closed for most holidays, so you can enjoy time with family and friends
• BE YOURSELF | You are beautiful, and we celebrate your individuality