Digital Business Analyst at Chubb in Hong Kong

Digital Business Analyst

Location: Hong Kong

• Gather, analyse, and document business and functional requirements, and translate them into user stories, customer journey and requirement specifications.

• Assess business objectives, pain points, and dependencies, and support requirement prioritization and backlog refinement.

• Evaluate and prioritize change requests & new digital initiatives from business and digital workstreams.

• Collaborate with project sponsors, business & product owners, system owners, architects, and technical delivery squads to define practical and scalable digital solutions.

• Review technical documents to ensure alignment between business requirements and technical solutioning.

• Define test strategy and test plans and coordinate testing execution/ UAT triage with technical, internal & external business stakeholders, and vendor to ensure a quality delivery.

• Provide business analysis support across the full project lifecycle, and facilitate system integration testing (SIT), user acceptance testing (UAT), deployment support, and post-implementation evaluation with business and technical stakeholders.

• Maintain traceable project artefacts, including requirement documents, functional and technical specifications, decision logs, meeting minutes, and action trackers.

• Support team goals by taking on related duties and projects as business needs require.

• Bachelor’s degree, preferable in Computer Science, Information Systems, or related fields.

• Minimal 5 years of experience in insurance or finance industry.

• Proven record in agile project (such as Scrum/ Kanban/ SAFe).

• Strong communication and stakeholder management skills.

• Good command of written and spoken English and Chinese.

• Preferable with prior experience in adopting or using Gen AI tools.