Commercial Lines Account Manager at Choice… · Madison

Insurance Group of Connecticut (IGCT) | A Choice Financial Group, LLC Company Location: Connecticut Work Arrangement: In-office preferred; hybrid work schedule may be available following successful onboarding and training. Job Type: Full-Time Salary: $55,000 - $75,000 annually, based on experience, qualifications, and licensing. Join a Growing Independent Insurance Agency Are you a licensed insurance professional who enjoys building client relationships, solving complex coverage challenges, and delivering exceptional customer service? Insurance Group of Connecticut (IGCT), a Choice Financial Group, LLC company, is seeking a Commercial Insurance Account Manager to join our growing team. This position offers the opportunity to manage a diverse portfolio of commercial clients while working alongside experienced insurance professionals in a collaborative and supportive environment. As a Commercial Insurance Account Manager, you'll serve as a trusted advisor to clients, helping businesses protect what matters most through strategic insurance solutions and exceptional service. Why Join Insurance Group of Connecticut? Competitive salary of $55,000 - $75,000 Hybrid work opportunity following onboarding and training Medical, dental, and vision insurance 401(k) retirement plan Employer-paid group life insurance Paid time off and paid holidays Paid bereavement leave Gym membership reimbursement Employee referral bonus program Professional development and continuing education opportunities Career growth opportunities within Choice Financial Group Supportive and collaborative agency culture About Us Insurance Group of Connecticut is a trusted independent insurance agency dedicated to helping businesses and individuals protect what matters most. Backed by the resources and expertise of Choice Financial Group, LLC, we provide customized insurance solutions through strong carrier partnerships, industry knowledge, and an unwavering commitment to client service. Our team takes pride in building long-term relationships, delivering proactive risk management guidance, and serving as trusted advisors throughout every stage of our clients' growth. What You'll Do Client Relationship Management Serve as the primary point of contact for commercial clients. Build and maintain strong client relationships through proactive communication and exceptional service. Respond to coverage questions, service requests, policy changes, and insurance inquiries. Conduct account reviews and identify coverage gaps, emerging risks, and coverage improvement opportunities. Account Management & Policy Administration Manage new business, renewals, endorsements, audits, certificates, and cancellations. Analyze client exposures and recommend appropriate insurance solutions. Review policies for accuracy and completeness. Maintain accurate client records within the agency management system. Renewals, Marketing & Carrier Relations Develop renewal strategies based on client needs and market conditions. Market accounts and negotiate coverage terms with insurance carriers. Prepare and present coverage recommendations and renewal proposals. Partner with producers to support client retention and growth initiatives. Compliance & Team Collaboration Maintain compliance with agency, carrier, and regulatory requirements. Track policy activity, deadlines, and outstanding items to ensure timely completion. Collaborate with producers, account executives, and support teams to deliver a seamless client experience. Support client onboarding, account transitions, and agency initiatives. Qualifications Required Active Property & Casualty (P&C) Insurance License. Commercial lines insurance experience in an agency environment. Strong understanding of commercial insurance coverages, including: General Liability Commercial Property Commercial Auto Workers' Compensation Umbrella/Excess Liability Cyber Liability Strong communication, organizational, and problem-solving skills. Ability to manage multiple priorities while maintaining attention to detail. Preferred Experience working with mid-market commercial accounts. Experience marketing and negotiating directly with insurance carriers. Experience using insurance agency management systems. Professional designations such as: CIC CISR CRM ARM Ideal Candidate The ideal candidate is client-focused, detail-oriented, and committed to delivering exceptional service. You enjoy building relationships, helping businesses navigate insurance challenges, and working collaboratively with clients, carriers, and teammates to achieve successful outcomes. Ready to Grow Your Career? If you're looking for an opportunity to join a respected independent insurance agency, expand your professional expertise, and make a meaningful impact for clients, we'd love to hear from you. Apply today and become part of the Insurance Group of Connecticut team.