Ambulatory Patient Care Tech - Main… at Children's… · Washington

111 Michigan Avenue Northwest Washington, DC 20010

Kids Are Our Everything.

Department 10053 Ambulatory Services

Pay Range $21.37 - $42.22

The Ambulatory Patient Care Tech will work in collaboration with the multidisciplinary health care delivery team under the direction of the Registered Nurse, to perform basic nursing care activities, assist to maintain a safe, clean, stocked patient care setting, assist staff members and help direct patient flow

Minimum Education High School Diploma or GED (Required)

Minimum Work Experience 1 year experience in an acute health care setting–preferably pediatrics (Preferred)

Required Licenses and Certifications

Certified Nursing Assistant (CNA) or Emergency Medical Technician (EMT) or Certified Patient Care Technician (CPCT) (Required)

Basic Life Support for Healthcare Provider (BLS) (Required)

Functional Accountabilities Clinical Activities

• Collect data and accurately document information for meaningful use including the chief complaint, current medications, allergies tobacco/smoking history and smoke exposure for all patients as reported by family; accurately obtain vital signs (TPR, BP), height, weight and head circumference; orient the family at the time of the visit to the clinic environment, paperwork, etc.

• Recognize abnormalities and report such to the Registered Nurse or Provider; assist in screening patients for pain using appropriate pain scale; recognize indicators of abuse and neglect and escalate positive findings to the Registered Nurse or Provider; recognize and remain with any child in distress, immediately institute Basic Life Support procedures when necessary; escalate any of the above to Registered Nurse or Provider for positive screen.

• Provide basic nursing care (e.g., provide nourishment, assist patient with ambulating, escort patient at time of discharge, etc.).

• Check and ensure all relevant equipment such as, but not limited to, scales, stadiometers, vital signs machines, otoscopes and

• ophthalmoscopes, oxygen and suction are in working order; performs corrective actions as needed and/or informs the Registered Nurse or appropriate person of repair needs.

• Collect specimens for testing according to policy and procedure and/or perform specific testing per individual clinic assignment including but not limited to POCT , lab draws as applicable to setting.

• Inform patient/guardian of collection process according to procedure; inform family of other clinical resources; offer brochures for specific health care needs of the family.

• Meet Joint Commission/DOH documentation requirements for clinic area.

• Complete clean sweep tool weekly.

Patient Flow and Unit Efficiency

• Help maintain a neat orderly environment.

• Assist with the preparation of the exam room to receive patients.

• Prioritize tasks and special requests; complete all tasks or report the inability to complete the task

• Obtain equipment and supplies and maintain PAR levels.

• Monitor waiting room and ensure families are kept informed of delays; provide directions to lab, radiology, cafeteria, etc.

• Identify children/families with special needs (i.e., child on stretcher , oxygen use, patient requiring isolation).

Communication

• Contribute to a positive work environment.

• Confer with appropriate personnel concerning unanticipated or unfamiliar problems.

• Greet patient/family and recognize different levels of education and adjust to meet the families’ needs; address families’ anxiety level; adapt to different personalities and emotions; monitor and report concerns or complaints to the Clinic Manager.

• and maintain a courteous, calm, comforting, and professional demeanor with patient/guardian and with multidisciplinary team members and clinic personnel.

Laboratory Competency

• Perform, evaluate and report QC protocol; identify and resolve QC failures; document resolutions; report problems to main lab and/or supervisory staff.

• Participate in continuing education opportunities available internally and/or externally; perform competency and proficiency challenges in a timely manner .

• Process specimens by centrifugation, allocating and sorting into specific test areas and for storage; coordinate the pick-up and delivery of specimens for Children’s Hospital, Quest and/or other reference labs; troubleshoot specimen-processing procedures.

• Investigate and handle improperly labeled specimens, requisition problems and inadequate specimens.

• Answer general information and specimen requirement questions and route technical questions to appropriate area for answers.

• Monitor and maintain daily records of laboratory equipment as required; maintain simple laboratory equipment and notify main lab and/or supervisor of unresolved problems; order routine lab/POCT inventory and supplies.

• Collect blood specimens by venipuncture and capillary method; conduct assigned routine laboratory tests such as urine dipstick, glucose, A1C.

Self Responsibly

• Follow directions precisely and maintain confidentiality .

• Attend in-services; be active in personal educational development; develops annual goals and a personal education program with the

• Supervisor; completes CHEX requirements.

• Maintains satisfactory time and attendance.

• Completes all Occupational Health requirements per policy and procedure

• Completes/maintains certification in Basic Life Support (BLS)

• Completes/maintains any certification or licensure as required by individual practice jurisdiction ( i.e. DC, Maryland, Virginia)

The disclosed salary range includes the minimum and maximum rates within which Children’s National believes an individual’s base pay rate will fall for this position. It is not typical for an individual to be hired at or near the maximum of the pay range. The exact pay rate for this position will be based on a variety of factors in alignment with the Children’s National compensation philosophy. These factors are legitimate and non-discriminatory including, but not limited to, the current market conditions; organizational needs; the individual’s combination of prior work experience, level of education, knowledge, skills, and other qualifications. Children’s National is committed to providing a fair and competitive total rewards package to each of our employees. This base salary range does not include our comprehensive benefits package or any additional compensation for which this position may be eligible.

Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The “Know Your Rights” poster is available here: and the pay transparency policy is available here: Know Your RightsPay Transparency Nondiscrimination Poster.

Please note that it is the policy of Children's National Hospital to ensure a “drug-free” work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug-free workplace, including prohibiting recreational or prescribed marijuana.