Snowboard Instructor 2026/27 at Chicopee in Kitchener, ON, CAN

Position Title: Snowboard Instructor, Snow School (Seasonal)
Department: Recreation (Snow School)
Reports to: Manager Recreation, Supervisor Snow School or designate

Our Mission: Offer unique and memorable experiences through fun-filled programs, activities and events!

Job Summary: Instructors at Chicopee are responsible for teaching students of all ages and skill levels how to improve their abilities in a safe, engaging, and fun environment. The individual will play a key role in delivering high-quality lessons, fostering a love of snowbaording, and ensuring a memorable guest experience. CASI Level 1 certification (or higher) is required.

This seasonal position requires excellent snowboarding ability, strong communication skills, and a passion for outdoor recreation and instruction.

Roles and Responsibilities:
• Deliver engaging and level-appropriate snowboard instruction to students of all ages and abilities
• Create a safe, positive, and fun learning environment
• Maintain accurate and up-to-date lesson records, attendance sheets, and plans
• Ensure the safety of all participants and respond to incidents appropriately
• Communicate regularly with students and parents to provide feedback and answer questions
• Uphold the highest standards of professionalism, punctuality, and adherence to Chicopee’s uniform policy
• Attend all mandatory pre-season and corporate training sessions
• Assist other departments as required by operational needs
• Continuously seek opportunities to improve teaching methods and participate in optional on-hill training
• Support and encourage guest participation in ongoing programs or events
• Represent Chicopee with a guest-first attitude at all times

Key Qualifications:
• CASI Level 1 certification (or higher) is required
• Strong skiing skills across all terrain and in various conditions
• Experience instructing groups or individuals is preferred
• Ability to work independently and as part of a collaborative team
• Excellent verbal communication and interpersonal skills
• Able to repeatedly lift up to 45 lbs (20.4 kg) and perform physically demanding tasks
• Comfortable working outdoors in all weather conditions
• Customer-focused with a passion for teaching and positive guest experiences
• Bilingual (English/French) is considered an asset
• Additional certifications such as PSIC, CSIA or CSCF (Canadian Ski Coaches Federation) are considered assets
• Bilingual is an asset.

Additional Requirements:
• Must be flexible and available to work weekends, evenings, holidays, and during peak periods (e.g., Christmas, March Break)
• Passionate about the outdoor and recreation industry
• Approachable, empathetic, and a strong communicator
• Must provide your own Black (logo-free) snow pants, CSA Z263.1, ASTM F2040, EN 1077, or Snell RS 98 certified ski/snowboard helmet, and ski/snowboard equipment
• Other uniform items in accordance with Chicopee’s policy
• A Chicopee uniform jacket will be provided upon receipt of a $100 refundable deposit and signed Uniform
• Having following certification will be considered an asset: CSIA, PSIC or CSCF
• You have, or can use our Human Resource platform to obtain, the following certificates: WHMIS; Ladder Safety; Ontario Health & Safety Awareness (OHSA); Workplace Violence & Harassment (Bill 168 & 132); Accessibility for Ontarians with Disabilities Act (AODA); IASR: Information and Communications Standards and Employment Standards; Understanding Human Rights; Safe Lifting; Gender and Sexual Diversity; Diversity, Equity, Inclusion, and Belonging (DEIB); Safe Food Handling (for Food and Beverage Employees) Training

Background Check:
• A satisfactory Police Vulnerable Sector Check (PVSC) is required if you are 18 years of age or older.