Sales Associate (Polaris) - Soma at Chico's FAS, Inc. in Columbus, OH

Summary: Chico's FAS, Inc. is a retail company seeking a Sales Associate to support Management in promoting a customer-focused sales culture. The Sales Associate will drive sales, enhance customer experiences, and maintain operational excellence in the store. Responsibilities: - Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires - Maintains knowledge of current sales and promotions; maintains pricing and visual standards - Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management - Participates in visual directives including monthly store sets and sales floor maintenance - Promotes the Most Amazing Personal Service (MAPS) principles and standards as demonstrated in our selling models and offers a cohesive omni channel experience - Ensures prompt resolution of customer concerns - Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices - Reinforces buying decisions at the checkout and achieves add on goals including gift card sales - Signs up clients for reward program - Builds and maintains a solid customer following through clienteling and wardrobing - Knows current product fit and style assortment offerings in store and on-line - Maintains consistent client communication through utilization of our clienteling tools; Style Connect and Customer Book - Supports replenishment activities that keep the store full and abundant - Assists with locate fulfillment - Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed - Assist with boutique cleanliness and organization - Promotes an inclusive, collaborative approach to problem solving - Seeks personal developmental opportunities and readily solicits feedback - Other duties as assigned Required Qualifications: - High School diploma or equivalent - For the following states: AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA, must be 16 years of age or older - For all other states, must be 18 years of age or older - Excellent communication skills - Excellent customer service skills - Able to learn or adapt to technology provided by the company - Strong organizational skills and ability to multi-task in a fast-paced environment - Able to communicate with customers, Associates, and Management - Regular attendance is essential to this position to ensure adequate coverage to meet company objectives - Ability to work a flexible work schedule, including nights, weekends, and holidays is required - Constant Walking/Standing- 67-100% of 8-hour shift - Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift - Frequent Climbing- 34%-66% of 8-hour shift Preferred Qualifications: - Retail or sales experience preferred Required Skills: Sales Techniques, Product Knowledge, Clienteling Tools, Style Connect, Customer Book, Retail Sales Experience