Charter Communications→
Service Coordinator at Charter Communications in Blue Ash, OH
Mid LevelOn-siteFull-timeBlue Ash, OH
Skills
microsoft office
Job Description
SERVICE COORDINATOR
Position Type Full Time
Requisition Post Information* : Posted Date 6 hours ago(7/22/2026 8:37 AM)
Business Unit Field Operations
Areas of Interest Administrative
Requisition ID 2026-77743
JOB SUMMARY
Have you ever wondered how seamless project coordination drives the success of major fiber and coax construction initiatives? As a Service Coordinator at Spectrum, you will play a pivotal role in keeping residential and commercial site surveys and construction projects on track and on schedule. Your attention to detail and proactive communication will ensure projects move forward smoothly, directly impacting Spectrum’s ability to deliver reliable services.
RESPONSIBILITIES
How You’ll Make an Impact
• Coordinate and track site surveys and construction project status for residential and commercial fiber and coax installations
• Support the permitting process by serving as a subject matter expert and maintaining accurate reporting for permits
• Schedule and monitor construction referrals to ensure timely completion
• Respond to, route, and track requests and updates related to construction projects
• Maintain construction management tools with current project statuses and notes
• Monitor and report on required pole transfer activities
• Adhere to applicable local, state and federal regulations and Spectrum policies
Working Conditions
• Office environment
• 24x7, fast paced environment
QUALIFICATIONS
What You’ll Bring to Spectrum
Required Qualifications
Education
• High School Diploma or equivalent work experience
• Continuing education coursework in project administration or equivalent experience
Experience
• 2+ years demonstrated communication skills
• 2+ years project coordination experience
• Experience with computer programs such as Microsoft Office and other industry-related software
Skills
• Ability to read, write, speak and understand English
• Ability to analyze and interpret data
• Ability to work independently
• Ability to handle multiple projects and tasks within established timelines
• Ability to interpret instructions in written, oral, diagram or schedule form
• Ability to make decisions and solve problems under pressure
• Ability to prioritize and organize effectively
• Ability to reach with hands and arms, bend, talk, hear and use a computer
• Proficient with office equipment including computer, telephone, copier, fax, calculator and stapler
• Knowledge of Spectrum products and services
Preferred Qualifications
Education
• Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E)
OPTIONS
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Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
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