Charles Schwab→
Client Relationship Specialist -… at Charles Schwab · US-CA-San…
Entry LevelOn-siteUS-CA-Santa Monica$60k–$99k/yr
Skills
client/customer servicefinancial services/wealth managementseries 7 licenseseries 63/66 licensebrokerage regulationstactdiplomacycross-enterprise relationshipsnotary
Job Description
Summary: Charles Schwab is a financial services firm that emphasizes customer service and professional growth. The Client Relationship Specialist role involves assisting the Client Relationship Manager and Branch Manager to deliver exceptional client experiences while offering opportunities for career development in the financial services industry.
Responsibilities:
- Assist the Client Relationship Manager and Branch Manager to help deliver an unparalleled client experience
- Support clients with their needs and inquiries in a professional manner
- Develop expertise in financial services and expand knowledge of the industry
Required Qualifications:
- 1+ years of Client/Customer Service experience
Preferred Qualifications:
- Previous experience in Financial Services/Wealth Management and/or closely related industry
- While licensing is preferred, it is not required for this role, Charles Schwab will support employees in this role in obtaining and/or holding the Series 7 and 63/66 licenses
- Ability to handle client needs with tact and diplomacy
- Outstanding written and oral communication skills
- Experience working independently and effectively as part of a team, while handling multiple tasks and responsibilities simultaneously
- Ability to build and maintain good cross-enterprise working relationships
- Basic understanding of brokerage regulations and rules that govern client accounts
- May be asked to become a Notary
Required Skills: Client/Customer Service, Financial Services/Wealth Management
Important Skills: Series 7 License, Series 63/66 License, Brokerage Regulations
Nice-to-Have Skills: Tact, Diplomacy, Cross-enterprise Relationships, Notary
Benefits: Bonus or incentive opportunities
Benefits
Bonus or incentive opportunities