Documentum Records Manager at Centeva in Rockville, MD

Role Description

This is a full-time, on-site role located in Rockville Maryland for a Documentum Records Manager. The specialist will support a government customer by providing direct user support and configuration of a Documentum based system.

You must be resourceful and creative in problem solving, be able to juggle competing tasks simultaneously and work independently while collaborating with a team. You must be flexible and adaptable to a wide range of tasks and technologies, demonstrating both a depth and breadth of technical skills and knowledge. You must have past day-to-day practical and professional operational experience with the skill sets required. This role is a great opportunity for someone motivated who is detail oriented and thrives in a hyper-growth environment where priorities shift quickly.

Responsibilities include

· Daily, Weekly and Monthly basic health checks of system, servers in a domain

· network and LAN

· Managing and tracking the lifecycle of user accounts

· Processing of records management requests and managing records

· management lifecycle

· Providing user assistance and education regarding use of applications and tools

· within the system

· Responding, resolving, and tracking help desk calls and emails

· Regular and routine patching of software components and servers in a domain

· network

· Troubleshooting as well as regular maintenance of desktop devices and

· peripherals deployed to users and public kiosks

· Routine maintenance tasks on servers and software components in a domain

· network

· Managing internal inventories and metrics tracking related to assigned tasks and

· providing reports as required

· Tracking of orders as well as asset management

· Updating of various contact groups to ensure proper communication with key

· points of contact

· Drafting of routine procedures and submittal of change requests for system

· Drafting and revising of standard operating procedures related to user support

· and device management

· Occasional work after-hours and support during weekend maintenance windows

· Other tasks as assigned relating to Tier 1 –2 help desk support/resolution, system and database administration, FISMA related tasks, records management, user account lifecycle, user support, user device/peripheral management & maintenance, routine change requests, and routine operations & maintenance tasks.

Strong Record Management Experience

· Working understanding of Federal policies and procedures for handling sensitive and/or classified documents

· Working understanding of the use of Documentum WebTop for entry of sensitive and/or classified documents and metadata

· Experience in an sensitive and/or classified environment and Documentum developed sensitive and/or classified repository.

· Creation and modification of Documentum ACLs for managing security of documents for users.

Preferred Record Management Experience

· Utilizing a vast array of Documentum scripts and tools, such as Documentum Import Manager, to reorganize a Documentum database.

· Major reorganization of a Documentum repository, cabinet, folders and documents and a full understanding of how this impacts the security and ACLs used.

· Upgrading and supporting Documentum databases and WebTop portals, as well as Documentum Database Administration (DA) module.

Required Technical Skills

· Windows Server & Active Directory Administration in a Domain Network

· Virtual Machine Administration based on VMware technologies

· Backup Tape Library Management

· Endpoint Protection and Management Administration

· Administration of Desktop Devices

· Ability to revise existing systems and procedures to correct deficiencies and maintain more effective data handling, conversion and storage.

· Ability to establish system parameters and formats; ensuring hardware/software compatibility

· Ability to maintain supplied software packages for internal users.

· Ability to analyze new hardware to determine its need in the existing system

Mandatory Requirements

· Eligible to work in the United States

· Ability to gain IT-1 Public Trust

· Successfully pass a drug test

· Must have resided in the United States for the last 7 years or more, and during

· this period has not lived overseas for 1 year or more

· Bachelor’s Degree plus a minimum of 2 years of related professional IT experience

Pay: $85,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Gym membership
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Application Question(s):

• Do you have a security clearance or are you eligible to obtain a Public Trust clearance?
• Do you have experience using Documentum?

Ability to Commute:

• Rockville, MD 20852 (Required)

Work Location: In person