Team Lead, Closed Captioning (CC) (T &… at CBC/Radio-Cana… · Montreal

Position Title: Team Lead, Closed Captioning (CC) (T & I) (Telework/Hybrid)

Status of Employment: Temporary (STTRC)

Position Language Requirement: French

Language Skills: French (Reading - C - Advanced), French (Speaking - C - Advanced), French (Writing - C - Advanced)

Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.

Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

Unposting Date: 2026-07-14 11:59 PM

Behind the scenes, but ahead of the curve: help us develop the next-generation public service media organization.

Technology & Infrastructure (T&I) is the backbone and the future-forward arm of CBC/Radio-Canada. Our purpose is to constantly innovate to evolve and maintain the Corporation’s technology and infrastructure. We are the people that make stuff work. We make connections between media content, systems, people and places. We are the space in between.

A place with purpose. CBC/Radio-Canada has always been a highly regarded pioneer of media technology — not just in Canada but around the world. Today, we are transforming ourselves into a modern and agile public service media organization. Technology is the driving force, and we are the team making it happen.

This is a hybrid position with a mix of in-office and remote work. Work arrangements will be discussed with hiring managers per departmental guidelines.

Role

Plan, assign and review the team’s work, while coordinating and ensuring accurate information flow across all relevant departments.

Coordinate day-to-day operations for regular production and special projects within the CC team.

Support the CC team supervisor in meeting our partners’ business objectives.

Key Tasks

• Plan and assign work to direct reports based on priorities, volume, deadlines and special requests, ensuring strict compliance with corporate standards, policies and procedures.
• Organize work schedules to ensure seamless, seven-day coverage across rotating shifts, in full compliance with the collective agreement.
• Review and approve time sheets, expense claims, petty cash vouchers and other operational documentation for all direct reports.
• Interpret standards, policies and procedures in line with established practices and guide the team, production staff and managers in resolving operational issues; co-ordinate information flow and notify affected departments of updates or changes.
• Develop team members’ professional skills and operational knowledge.
• Recommend process enhancements to improve departmental efficiency.
• Stay abreast of workflow changes that could impact team activities.
• Perform other duties related to the position, including respeaking tasks as required.

Job Requirements

Education:

• Bachelor’s degree or equivalent.

Experience:

• Three years’ relevant experience, including at least five in a captioning role.

Skills:

• Solid command of French (working language).
• Excellent computer proficiency.
• Strong organizational skills.
• Knowledge of the other official language.
• Wide general knowledge.
• Knowledge of current events.

Selected candidates will be tested as follows:

• Interview.

Candidates may be subject to skills and knowledge testing.

We thank all applicants for their interest, but only candidates selected for an interview will be contacted.

As part of our recruitment process, candidates who advance to the next

step will be asked to complete a background check. This includes:

• A mandatory Criminal record check.
• Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to recruitment@cbc.ca.

You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest. In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.

Primary Location: 1000, Rue Papineau, Montreal, Quebec, H2K 0C2

Number of Openings: 1

Work Schedule: Full time