Patient Service Representative - Cayuga Primary… at Cayuga… · Ithaca

Summary: Cayuga Health is the region's leading healthcare system and most trusted provider of integrated health services. They are seeking a Patient Service Representative to assist with patient check-ins, scheduling, and verifying patient information.

Responsibilities:
- Check in patients upon arrival
- Verify/update patient demographics
- Collect outstanding balances and co-pays
- Assist with additional scheduling such as labs, x-rays, procedures, or testing; send orders
- Take messages and triage phone calls
- Schedule patient appointments

Required Qualifications:
- Schedule patient appointments
- Good time management and prioritization skills
- Good computer skills- Medent and Microsoft Office are utilized
- High school diploma or equivalent

Preferred Qualifications:
- Previous medical office experience preferred
- College-level training/education in a healthcare support field preferred
- Previous EMR use/training helpful

Required Skills: Patient Appointment Scheduling, Medent, Microsoft Office